Athenaeum InterContinental Athens

I book a lot for business and really enjoy my stay at this property. The staff goes beyond amazing. Helen, the lifeguard had a wonderful interaction with with the families at the pool and had genuine kindness for the children while keeping a close eye on safety. George Sagias in the restaurant made my meal great. Always attentive to the staff and customers. Attitude reflects leadership and his willingness to make sure you have a great experience is greatly appreciated. I enjoyed the stay.

This was an outstanding hotel - not only was it beautiful but the service and friendliness of the staff was terrific. We had to call the hotel to let them know that our plane was delayed and we wouldn't be arriving until midnight. I didn't want them to think we were a no show for a 3 night stay. I was told not to worry and they would have a " beautiful room with a big comfy king size bed waiting for us." That was the best! When we walked in at 1 AM they were waiting for us and we did get a perfect room. They have a great morning buffet. Lots of options to eat and drink.

Stayed here on points. The staff were helpful and nice. The room was spacious and well-equipped. However, we were told that our room was recently renovated. What we weren’t told is that the room above us was currently being renovated. On two mornings, we were awoken by the sounds of hammers and drills. The staff offered to switch our room to one with an Acropolis view but we had already unpacked all our things. Instead, they gave us access to the executive lounge. This hotel is not near any of the touristy neighborhoods. The closer “attractions” are nearby strip clubs. The neighborhoods near the Acropolis are a 15 Euro drive each way.

This is not my first visit to this hotel, lamentable, I found That this time is not good that it used to be. The amenities are not as good as other intercontinental Hotels, a matter of fact are very rare: no shoehorn, there was no shampoo in the bathroom, no shoe matt, I know these are not essentials, but there are things that I have enjoyed in other visits even to this hotel. I went to the pool and asked if there was Jacuzzi and the young lady who was attending at the pool told me that she didn’t know and that I can ask someone else. I don’t think she has a very brilliant future as a host. I could not mirror my iPad or my iPhone in the TV. They are not Apple compatible which I think is a very bad thing in one hotel of this category. I am a Platinum member with IHG and I have been for many years. Usually, I get an upgrade, not this time.

I have stayed in many Intercontinental properties over the years, and the welcome we received here was second to none. The room was impeccable, the view of course is historically epic and the staff were honestly just lovely. My partner and I loved the club lounge, enjoying cocktails with the Acropolis framing our evening, and we felt genuinely welcome without any hint of false hospitality, it was the highlight of our stay in Athens to be able to come home to such a well appointed room with such excellent staff. We very much look forward to returning.