Four Seasons Astir Palace Hotel Athens

Thoroughly enjoyed my stay with my wife. This is one of the nicest four seasons I’ve stayed at. The rooms are large, comfortable, and the property is beautiful. There is plenty to do, many places to relax, feels lively everywhere but not crowded. The staff are friendly everywhere. I have no criticisms. The bay is calm so it was great to swim at all hours. There is an incredible sunset view from the property. We enjoyed both buildings, the many beachfront areas, the tennis/padel courts, restaurants. We stayed because we have been to Athens before and stayed in the city center. This is a very enjoyable way to stay in Athens but still get the activities and experience of the islands.

We are very disappointed and it is very overpriced here. We have enjoyed our stay but we would definitely not come again. You cannot compare it to the five star gorgeous hotels in Dubai or Marrakesh or in Mexico. It’s a complete different level this is more like a nice five star hotel anywhere in Europe Service is average the sunbed towels are like sandpaper and for the quality of this Hotel it doesn’t warrant the huge cost l no lovely amenities provided in the room no Wine no complementary flip-flops it’s Lacking finesse it is no way worth the money.!! Won’t be coming back

The Four Seasons Astir Palace is spectacular. The views are extraordinary from seemingly everywhere on the property, and the service was among the best I’ve experienced anywhere. The staff are exceptionally kind and personable and consistently go out of their way to make sure you are having a great stay. The breakfast buffet is outstanding, easily one of the best hotel breakfasts I’ve ever had. The pool is beautiful. We used the family pool, which was fairly crowded and, unsurprisingly, full of children, but still very enjoyable. The beaches are small, but convenient and attractive, with sparkling, warm water. The rooms are extremely comfortable, with excellent linens, a very comfortable bed and great pillows. Dinner at Mercato was excellent. Taverna 37 was more mixed and only so-so by comparison. There are also lots of small touches that reinforce the level of service, including things like ice cream offered at the pool as part of the experience. Overall, a genuinely exceptional resort and one of the best luxury hotel experiences we’ve had.

Loved this part of Athens! This hotel has it all. Beach, pools, great restaurants, nice bar, great rooms, service, spa, and more. We loved it. 2 nights wasn’t enough.

- Key highlight is the manager Max; incredible awareness, spirit, generosity, sincerity. Managing the property exquisitely, couldn't imagine better. Clearly did the best he could to accommodate. - Tennis area is tremendous and peaceful - Believe the management team is working with key constraints - especially major absence of service culture and infrastructure in Greece. This is a big limiting factor, and sometimes a big problem - Property was jam packed, way too full at peak August season. The team was visibly overloaded and not able to manage well. - Property really struggles at replying through its messaging system, constantly missing messages and not organized or thorough in response. Doesn't manage this well compared to other Four Seasons properties. - Greek service has many idiosycratic problems. One of them is that staff consistently interrupt while in the middle of work, a phone call, clear signaling about quietude being important. There is little awareness of silence or speaking less. The first instinct is just to start talking (even if for no particular reason), as compared to notice. - Stella was trying, and professional, but the repeated noise problems at night were really too much. - Property is managing and dealing with a sewer smell problem - this really has to get fixed. - Property is really loud at night on weekends, with inability to sleep because of the loud music and loud DJs. This was a big problem. Repeated problems with noise every night, with no solution. It felt like staying at a party hotel and the music would continue loud until ~1am. - Property was significantly overpriced - far too expensive for what was delivered - Suggest avoiding hotel during peak August season; it's way too crowded and service suffers overall, - Had a much better experience in a past stay; hopefully the future will be better.