Four Seasons Astir Palace Hotel Athens

The Four Seasons Astir Palace is spectacular. The views are extraordinary from seemingly everywhere on the property, and the service was among the best I’ve experienced anywhere. The staff are exceptionally kind and personable and consistently go out of their way to make sure you are having a great stay. The breakfast buffet is outstanding, easily one of the best hotel breakfasts I’ve ever had. The pool is beautiful. We used the family pool, which was fairly crowded and, unsurprisingly, full of children, but still very enjoyable. The beaches are small, but convenient and attractive, with sparkling, warm water. The rooms are extremely comfortable, with excellent linens, a very comfortable bed and great pillows. Dinner at Mercato was excellent. Taverna 37 was more mixed and only so-so by comparison. There are also lots of small touches that reinforce the level of service, including things like ice cream offered at the pool as part of the experience. Overall, a genuinely exceptional resort and one of the best luxury hotel experiences we’ve had.

Loved this part of Athens! This hotel has it all. Beach, pools, great restaurants, nice bar, great rooms, service, spa, and more. We loved it. 2 nights wasn’t enough.

- Key highlight is the manager Max; incredible awareness, spirit, generosity, sincerity. Managing the property exquisitely, couldn't imagine better. Clearly did the best he could to accommodate. - Tennis area is tremendous and peaceful - Believe the management team is working with key constraints - especially major absence of service culture and infrastructure in Greece. This is a big limiting factor, and sometimes a big problem - Property was jam packed, way too full at peak August season. The team was visibly overloaded and not able to manage well. - Property really struggles at replying through its messaging system, constantly missing messages and not organized or thorough in response. Doesn't manage this well compared to other Four Seasons properties. - Greek service has many idiosycratic problems. One of them is that staff consistently interrupt while in the middle of work, a phone call, clear signaling about quietude being important. There is little awareness of silence or speaking less. The first instinct is just to start talking (even if for no particular reason), as compared to notice. - Stella was trying, and professional, but the repeated noise problems at night were really too much. - Property is managing and dealing with a sewer smell problem - this really has to get fixed. - Property is really loud at night on weekends, with inability to sleep because of the loud music and loud DJs. This was a big problem. Repeated problems with noise every night, with no solution. It felt like staying at a party hotel and the music would continue loud until ~1am. - Property was significantly overpriced - far too expensive for what was delivered - Suggest avoiding hotel during peak August season; it's way too crowded and service suffers overall, - Had a much better experience in a past stay; hopefully the future will be better.

Very beautiful hotel, there is a feeling that you are on a Greek island even though the hotel is about a 40 minute drive from Athens. The pools are beautiful, the sunbeds are comfortable and the service is efficient. We stayed at the hotel at the height of the season and there was a feeling that the hotel was not full. The restaurants are good, not all of them are excellent or worth the price they charge. The alcohol is relatively inexpensive. We took a room in the Mastica building, which is the newer and more central building. The room is beautiful, not very big and the bathroom is not very big either. There are no extra treatse The hotel doesn't offer anything extra, everything at an extra cost, other than a rich and excellent breakfast. In the room , no beach bag, flip flops or anything else, the slippers in the room are the simplest and most basic. This comment, since it is not clear why the place is so expensive, excessively compared to other places in the world that offer the same. The price doesn't justify coming here.

Hard to say for certain, but this might be the best hotel I’ve ever stayed in. The garden bungalow (a spacious one) was fantastic, and the pool and beach areas are breathtaking. Service was classic Four Seasons — as good as it gets — and the dining was wonderful throughout. It’s expensive, both to stay and to eat, and that’s fine up to a point… but €48 for a Vesper? You do get what you pay for, so it balances out in the end. Nobu was perfection, and breakfast is hilariously good — the bakery and patisserie spread alone is worth the trip. Hard to fault.