Renaissance Atlanta Midtown Hotel

This is my solo business trip, demoing my business to potential clients. From entrance, to the room - everything is clean, comfortable and friendly. I love the bar beside it as well. This is my third time staying in the hotel.

The reason for choosing 5 is not because of hotel amenities, or the restaurant, etc., the rating is because of Big Mike. Approaching him initially, I was intimidated because he is a big guy. I did not complete a debit authorization form and checking in my staff was a nightmare. Big Mike took care of my mistake and checked all my staff in with a smile. By the time I explained the issue, he had already fixed it... quickly. He is a great asset to the Renaissance and deserves these accolades. I now ask for him by name when I stay at the Renaissance. Thanks, Big Mike!

When we first arrived our first room 1601 was not cleaned the bed wasn’t even made up. We received a second room 2003 and I requested and paid for a city view and it was not. Room 1601 was a city view room, when I told the front desk it wasn’t a city view the front desk person said it was, it was not! Also, we complained about the lock on the door kept getting stuck and would not unjam without playing with it, There was also a mildew smell in the room even after it was cleaned.

This is the second year in a row that I have stayed at the Renaissance Midtown Atlanta for work. The main positive Takeaway of both experiences, is the amazing Service provided by each employee at the hotel. The doorman, the staff in the restaurant, the staff checking in and checking out, we all extremely friendly and welcoming. It did not come across as forced, it came across very natural. The hotel room was very clean and at everything I needed. I highly recommend a stay at this hotel.

Had a wonderful experience at the Renaissance Midtown Hotel! Huge shoutout to Mike and Rosa for going above and beyond their helpfulness and hospitality made my stay truly memorable. Thank you both for your amazing service!