Thompson Buckhead

The hotel was clean and signature Autograph collection in aesthetics, ambiance and room finishes. Breakfast in the lobby was a bit chaotic which caused significant delays because the regular restaurant was booked for a private event. Front desk agent at check-in didn’t provide the normal information regarding breakfast hours or location etc.

Disappointed with our stay at The Tess Hotel. Some of our rooms weren’t ready until almost 5pm which was a bummer because we had already utilized the $60 parking vallet so we joined the others, bags in hand, lining the wall in the lobby waiting for their room. Upon check-in we were informed we wouldn't be able to access the rooftop as it was booked for a private event all day and night on a Saturday. Huge disappointment after spending upwards of $1000 for multiple rooms, including a suite. The price of the hotel has all the rooftop listed and an area all of the guest can use and that wasn’t the case. Some communication from the staff at the hotel would have been appreciated. The Autograph Collection usually holds a higher standard and The Tess Hotel fell short for us.

Beautifully decorated and comfortable two queen bed room. Very well appointed and clean. Enjoyed a tasty meal at the rooftop restaurant.

Beautiful. Awesome aromas. Room was fantastic. Outside bar with evening views was amazing.

Rebecca at the front desk is amazing