Waldorf Astoria Atlanta Buckhead

This exceptional boutique hotel offers everything you could ever want when booking a luxury stay in Atlanta. It is near shopping and an easy place to relax and enjoy time with your family. The staff is courteous and anticipates your needs. Upon arrival, you are greeted by the doorman and the valet, which attend to your every need. They are at the door 24 hours a day, and are cheerful and happy to be here. Check-in was easy, and the entire Front Desk staff was very welcoming. Erin, the Front Office mgr. was so kind during our stay. She always checked in to see if we were enjoying our stay. The accommodations are luxurious, with super white linens. They are pressed and perfect. The towels are fluffy and white, and include robes for your use. Slippers are available in room, as our some basic toiletries like Q-tips and cotton balls, mouthwash, etc. The shower toiletries are very high-end and amazing. The coffee maker in room is a Nespresso with ample pods and cups. There is also a kettle for hot water. Iron and ironing board and in room safe, mini bar are also in room. Dining is easy and comfortable. They have a cozy bar and the bartenders are kind and can make just about any drink you can imagine. We had breakfast daily and the offerings are delicious. The chef was in the dining room and asked if we were enjoying our meals. We also had dinner here and the menu is creative and thoughtful. We also dined at the New Year’s Eve brunch, which was well done and the offerings were creative and delicious. The spa and indoor pool and fitness center are amazing and immaculate. The housekeeping team are friendly, quick and efficient and the entire hotel is pristine. Everyone we met was so kind and hospitable. It is evident that they have strong leadership and are happy to be here. Their GM, Mr. Suer was also very present and ensuring that the team were exceeding expectations. I highly recommend this hotel for your time in Atlanta for an unforgettable and enjoyable stay. This is the best Waldorf that we have experienced and it’s definitely a luxury boutique experience.

First night we get in late, so decide to grab some food at the hotel restaurant. It is an upscale hotel and restaurant, but you wouldn’t have known it from the bartender and two women cackling and hollering as if they weren’t next to each other, but were actually at an NFL game. The next morning coffee and food took forever and came out cold. Let’s get some sleep and get out of this place. BANG BANG BANG BANG BANG BANG. What in the world is going on? BANG BANG BANG BANG BANG. Is someone trying to break into our room? Now I hear a loud walkie talkie. BANG BANG BANG BANG BANG. I jump out of bed to make sure the door jam is on. I peep through the hole, and all I see is a guy in all black who has a walkie talkie. BANG BANG BANG BANG. After securing the door, I go back to bed. BANG BANG BANG BANG. Finally I hear the door open next door. I listen to what I now assume is a hotel employee have a full conversation about food options at 1:37 AM as if this is completely normal and the patrons in the hotel don’t exist accept for in room 507. Hotel employee leaves. 35 minutes later, this process replays itself, this time with the guest asking the employee. “We aren’t being too loud are we?!” “Nah, you good!” Hotel employee leaves. 25 minutes later, BANG BANG BANG BANG again, over and over, until once again the guest comes to the door. It’s now 2:30 and my sleep is ruined and I toss and turn the rest of the night waiting for the next BANG BANG BANG. I would only recommend a stay at this hotel to my enemies, and even then I might think twice.

The customer service was excellent from bell hop to front desk, however as an affluent family of 4 we highly respect the value of a dollar and paying for presumed prestige. Not only did we have to have our bath tub cleaned upon entry but even after that there were strands of hair on the shower knobs, we had to have a maintenance man come fix the volume in the tv, the pillows deflated shortly after laying on them and the chipped paint on some of the trimmings of the room highlighted the outdated age of the room. To have spent almost $800 on the world famous Waldorf Astoria I felt like I was robbed of an experience for my family that was equal to staying at the Ramada Inn.

We had the most amazing experience celebrating our 20th year anniversary at the Waldorf Astoria, Atlanta. From the moment we got to the hotel we felt welcomed and special. The spa and restaurant were amazing and made our celebration even better. The red snapper was to die for! We can’t wait to go back!

Beautiful Hotel! The he holiday decorations were fabulous and the staff was friendly and very professional. We were celebrating a very special milestone, completed chemotherapy and received a clean bill of health. Every staff member went out of their way to congratulate me. Thanks Waldorf for a memorable experience!