The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

We had the BEST stay! We’ve visited the Whitley many times, but this trip truly topped them all. It’s our favorite staycation hotel in Atlanta, and they never disappoint. The customer service is unmatched, the luxury is top-tier, and the food is divine. My family and I had an amazing time. The rooms are always so clean and welcoming, they provide everything needed for a relaxing stay. The hotel is close to great shopping malls, great restaurants within walking distance. You get great value for your money staying here. This hotel is so relaxing and quiet, you sleep peacefully and wake up refreshed to delicious complimentary coffee. A special thank you to the Director of Outlets, Shonta — hands down the best. She went above and beyond to elevate our experience from the moment we arrived until the time we left. Absolutely incredible. Assistant Outlet Manager Caroline noticed my husband and me enjoying a drink, stopped to chat, and instantly made us feel like old friends. She is so personable and warm. Huge shoutout to the mixologist, Tsegaye — truly one of the best cocktail experiences I’ve had! Every drink was crafted with care, creativity, and perfect balance. You can tell he’s passionate about his craft. To the entire staff: you are all amazing. We’ll definitely be back soon. Thank you so much!

I had the most amazing time during my stay at The Whitley. I’d like to personally thank Edith at the front desk for making extra sure my birthday was super special! My suite was impeccable with an amazing view from the 22nd floor, and I was gifted chocolates and wine in my room to celebrate. I felt like a Queen during my stay, and the entire staff from the bellmen to the guest services to the front desk were extremely attentive and intentional. I will be back, I’m thinking, I’ll make this a quarterly staycation!

Dined at The Whitley for brunch today and had an outstanding experience from start to finish. The food was exceptional. Everything was thoughtfully prepared/cooked to perfection and the service truly elevated the entire meal. Shonta and Sai were incredibly attentive, welcoming, and made the experience feel that much more special. Whether you’re celebrating a special occasion or simply looking for a great dining experience, I highly recommend The Whitley. The hospitality alone makes it worth the trip, and the delicious food seals the deal.

Checked in today, and the experience immediately fell apart. This stay was booked through American Express Fine Hotels and Resorts. Before arrival, the hotel confirmed an upgrade to a one-bedroom executive suite. At check-in, while picking up the room key, that confirmation was quietly reversed, and I was downgraded to a standard deluxe room. No explanation. No apology. No attempt to correct the issue. At the same time, there is apparent confusion and misrepresentation around Club Lounge availability. The hotel’s website lists Club Level hours for specific days, but there are no posted hours for Saturday. This was not disclosed in advance and was not proactively explained at check-in. For a hotel marketed as luxury, that lack of transparency is inexcusable. Luxury is not the lobby design or the name on the building. It is honoring what is promised and communicating clearly when things change. This property did neither. If consistency and trust matter to you, manage expectations or consider other options in the area.

The hotel amenities including location are exceptional from the time you drive up to valet park, walk into the hotel atrium, enter your room and checkout! I was very impressed with the cleanliness of the rooms(especially the bathrooms because I have OCD!). The level of service and attention from every staff member as they left nothing unturned. We were specifically there for the NYE celebration planned and hosted by Shonta Purcell-Walker whose expertise, skills, and leadership are the reasons everyone had an exceptional time! The party was EPIC- her selection of entertainment (alternating the band and DJ) kept the music live and us on the dance floor! Energy was high! Shonta’s selection of the food menu provided a wide range of options including Vegan selections! The food was all fresh, great taste and the presentation was definitely top level chef vibes! Something unique occurred, Shonta was always present in the space - moving around throughout the crowd talking to everyone-smiling-ensuring her guests were well taken care of. All the while “working” keeping everything intact all night long! Her staff were well organized, the bar staff and the drink options were on point! I normally stay home on NYE, but Shonta’s NYE party/celebration definitely has become my new tradition going forward! If you want an epic party, safe, and 5-Star amenities-please book Shonta’s NYE event in 2026 to bring in 2027! I know I am!