The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

This hotel truly had a WOW effect on me. From the moment I handed over my car to the valet, I felt genuinely taken care of by the incredible staff. Every staff member in this hotel is welcoming and always ready to help. The rooms are beautifully renovated, spotless, quiet and the bed is among the most comfortable I have experienced. I absolutely loved the bar/restaurant. The bartender is a rock star and the local beer on tap paired perfectly with the fried green tomatoes, I highly recommend both! I felt so relaxed and comfortable that I didn’t even feel the need to leave the hotel during my stay. I am not usually a big fan of the Buckhead area, but this hotel feels like a true oasis. I would definitely return and highly recommend it to anyone visiting the area.

We recently stayed at this hotel and wanted to make other guests aware of our experience regarding taxi arrangements. On arrival from the airport, we were charged $56 for our journey. However, when arranging transport back through the hotel bell staff, we were quoted and charged $106 for the same route — nearly double the price. We also took a separate 30-minute journey during our stay, which cost us $70 each way. What made this more concerning was the driver’s comment at the end of the trip, advising us not to tip the bellman, as he had already given him $30 — suggesting some kind of arrangement or commission. This left us feeling quite uncomfortable, as it appeared we may have been overcharged and that there could be a lack of transparency between the bell staff and taxi drivers. We would strongly recommend: • Confirming taxi prices independently (e.g. Uber or a metered cab) • Avoiding booking taxis solely through the bell desk without checking rates • Asking if fares are fixed or metered before agreeing The hotel itself was otherwise lovely, apart from a 5star hotel still having shower curtains? but this experience did take the edge off our stay.

From the moment I arrived, this hotel exceeded every expectation. The staff greeted me with genuine warmth and professionalism, making check-in seamless and welcoming. Every detail—from the elegant lobby to the spotless, beautifully designed room—reflected a commitment to excellence. The room itself was a perfect blend of comfort and luxury. The bed was incredibly plush, the linens were fresh and high-quality, and the ambiance created a peaceful, relaxing retreat after a long day. I especially appreciated the thoughtful touches, like the well-stocked amenities and attention to cleanliness. What truly stood out was the level of service. Every staff member I encountered went above and beyond to ensure my stay was enjoyable. Whether it was quick responses to requests or helpful recommendations, their dedication did not go unnoticed. The hotel’s amenities were just as impressive—everything was well-maintained, inviting, and designed with the guest experience in mind. It’s clear that pride is taken in every aspect of this property. Overall, this was more than just a stay—it was an experience. I would absolutely return and highly recommend this hotel to anyone looking for comfort, quality, and exceptional service.

It was an okay hotel, and nothing special about it. If you are looking for a luxury hotel, this one is not for you. It seems like they don't really care about their guests. I stayed here during my birthday trip and I made a note in advance in the travel request form that they sent me. However, they didn't care and read it. The only good thing is that the hotel is next to the mall. I will not return to this hotel in the future.

An old Ritz Carlton shows its age. Looks tired. Rooms small. No mini fridge, microwave or coffeemaker in room. Proudly served Starbucks brewed coffee urns in lobby in the morning only and you have to get dressed and go down and get it. (No decaf) Nice gym for hotel standards. Restaurant/bar has small menu but food was decent. Walking distance to Lenox Mall and Phipps Plaza a plus. Valet parking $62/night with in and out privileges. Self park for $50 with NO in and out privileges. For the price and condition of hotel we’ll stay somewhere else next time.