Cordis, Auckland
Auckland, New Zealand
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Capturing the casual spirit of Auckland, on New Zealandâ€(TM)s North Island, Cordis, Auckland provides a perfect base for discovering the best this congenial city has to offer. Tasteful Pacific Rim influences bring individuality to comfy guestrooms and suites, while amenities like the outdoor heated pool and in-house massages enhance an urban oasis feel. From Cordis lounge access and turndown service in the Club Rooms to interactive dining at Eight Restuarant, each detail is designed to pamper you during your stay in the City of Sails.
Location
Cordis, Auckland
83 Symonds Street
P.O. Box 2771
Auckland, New Zealand
1010
Nearest Airport: AKL
Features and Amenities
Reviews for Cordis, Auckland
No longer a 5 Star Hotel
This is the 3rd year in a row my wife and I stayed at the CORDIS Auckland and we both feel this is no longer what they advertise…..a 5 star hotel. The cleaning staff needs much better training…….we are usually gone most of the day and when we came home one day after 7 PM ……..no one had cleaned our room…..no new towels….no toilet paper or tissue. When we called housekeeping they said they would bring it right up….and after another follow-up call it arrived a half hour later. The very next night it was 5 PM and still no one had shown up. Very frustrating because most people are washing up and getting ready to go to dinner and to have to call up looking for fresh towels or toilet paper….is not worthy of a 5 star hotel. When I spoke to the hotel manager (Mustafa Bandukwala) about how frustrated we were with the situation upon leaving…..he had his assistant give us a card good for a wine or beer……but no spirits or specialty drink. This was kind of insulting in lieu of the fact we have spent close to 30 nights in this hotel over the last 3 years. One other thing that bother us was the overall pool experience. Most of the Chaises have bird crap on them and your left to clean them yourself. Many of the side tables have sticky stuff (ketchup, drinks, etc) that have not been cleaned in awhile. Which leads me to the most disturbing thing……many young kids 5 or 6 year olds unattended as well as babies in diapers with their parents in the hot tub. I wouldn’t use it if my life depended on it. Don’t think we’re coming back for a 4th year….
Stephen L
Molly :)
Came for dinner with my big family. Molly was awesome, helped us out and made us feel welcomed/comfortable. Lovely to see another brown face :)
Road37864807984
Valentines High Tea
My partner and I had a lovely Valentine's High Tea and the service was exceptional with the staff being very attentive. There was an abundance of good food and our experience exceeded all our expectations.
Auckland-NZ101
Love, love, love
3 massages, came back 3 times in 2 weeks. Everything was incredible. Friendly staff that were very welcoming, great sauna, steam room, and pool. They reserve time for adults at the beginning and end of the day, which was appreciated.
DayTrip477988
Wish we could have stayed longer!
Absolutely loved this hotel. We were given a complimentary upgrade with the best views over Auckland, beautiful room and thoughtful amenities. Cocktails by the pool in the evening sun were magical. The staff were wonderful, especially the valet parking staff. Brent, your positivity and service was fantastic
Venture62038676908
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
