Intercontinental Auckland

After a hectic two weeks exploring the South Island with my family, choosing to wind down at the InterContinental was hands down the best decision I made. It was exactly what I needed to relax, unwind, and enjoy great food and drinks before heading back home to the US. When my husband asked me what my highlight of the entire trip was, I did not hesitate. Our stay at the InterContinental was the best part. Every single staff member was incredibly attentive. Ian checked us in even though we arrived late. He was patient, walked me through my Platinum Elite and Chase benefits, and even secured a last minute dinner reservation at Advieh for us. Our harbour facing room had the best view. My sister and BIL were upgraded to the same floor, also with stunning views, plus a sweet complimentary anniversary treat. Housekeeping did an amazing job tidying our room during our short two day stay. I love a fully made bed and they did not disappoint. Breakfast at Advieh was unbeatable. Aeron and the entire breakfast crew were exceptional. We loved the buffet plus a la carte combination so much that we ate there both mornings. The hotel location was perfect too. It was walking distance to bars and restaurants and we even found a sit down spot at 9 PM on a Wednesday. We felt very safe the whole time. Dinner at Advieh was incredible. The open kitchen concept is just lovely! We ordered the lamb shoulder, angus, and sirloin steak. Everything was tender, flavorful, and beautifully balanced. My only wish is that all restaurant staff wore name tags so we could properly recognize their excellent service. Check out was a breeze. The bell team was attentive and helped us with our luggage all the way to our Uber. Truly an amazing team from start to finish. Overall, this is the best IHG InterContinental property we have ever stayed at. The only thing I wish they had was a spa or hot pool amenity. It would be the perfect finishing touch for an already exceptional hotel. Hands down to the management and the entire staff! We had an amazing stay because of you all, will surely be back again

I went for a business trip followed by a side holiday trip with friends. Location of the hotel is excellent, right opposite the ferry terminal yet soundproof enough that you are not disturbed every morning. The atmosphere of the hotel is quiet luxury, with the Byredo products throughout making the hotel smell amazing. Rooms are spacious and well fitted, the beds were amazingly comfortable - we had twin queen beds and had ample space for bags, a table to dine at and watch the sea, plus well stocked mini bar. Bathrooms are exceptionally clean and the aforementioned Byredo Bal D'Afrique products throughout. Shower had a rain shower head and a regular head, which I always appreciate. Towels were clean and fluffy. We also had club lounge access where we enjoyed breakfast every morning, and canapes and cocktails and wine every evening, ably led by Rita Dong and two other managers and their team. Every staff member was exceptionally trained: quiet, discreet, attentive, bringing top ups and refills regularly and making sure our time in the lounge was a fun and exciting experience for us. The proximity to the luxury shops and other dining options meant we went to multiple fine dining options, easy access to the Queen st rooftop bar and we wandered up the road to see the Titanic exhibit all within a 15-minute walk. Umbrellas were provided for the rainy days, and we enjoyed a relatively rain free day at Waiheke Island, heading over on the ferry, followed by the usual hospitality and easy respite of the hotel. All in all, a fantastic place to stay while in Auckland.

Everything about our recent stay at the Intercontinental in Auckland was 10/10. The staff go above and beyond for you, the rooms are beautiful and location couldn’t be better. We always choose the club rooms for that extra perfect experience. Thank you to everyone who always makes our stay enjoyable and for letting us use the club room until our car arrives at the end of our stay. Can’t wait to come back.

Short business trip. Excellent stay. Friendly service. The lounge is great and worth the upgrade - special thank you for Til - could not do enough to help.

We had a great stay! The location is central to the ferry’s, shops and restaurants. The rooms are very nice and the beds are super comfortable. Staff was friendly and the restaurant had a nice breakfast selection. We also enjoyed the restaurant for dinner. If offers unique and tasty options.