Intercontinental Auckland

Spent 4 nights at this hotel and it's super awesome. The room is a bit on the smaller side, perhaps because of 2 queen beds which are super comfortable. The light switches can be annoying as they are placed not in the best place near the beds. Also they are confusing with pictures and numbers. I think whoever designed these light switches overdid it. You either end up turning all of them on or off. Also, I wish the sheer screen is automated as well like the curtain to darken the room. The limited closet space will be closed when the sliding door to the bathroom is open. Not sure why they did it this way. Breakfast was excellent. I like the concept of having water filter station instead of bottled water. The only problem with this is if your room is far away from the elevator. There should be at least 2 of them on each floor. All the staff are very friendly, especially thanks to Angelo, the receptionist that let me check in before 8 a.m.! and switched my breakfast so I can have it on my arrival date since I would not be able to dine on my departure day. Not sure if this is because of Amex Platinum membership or not. All flights from the U.S. to Auckland is always at 5 a.m. or 6 a.m. I did request for early check-in due to my flight arrival time after booking. I am going back in a few days with my husband and at first i was thinking about staying either at Park Hyatt (too far from everywhere) or Sofitel (that currently doesn't have a working AC in some part of their rooms). An easy choice.... really. Location wise is excellent. Only that no cars can stop or park by the front of the hotel, thus you will need to walk to a ferry terminal which is only a 2 minute walk from the hotel. Also, this hotel is connected to a mall and food court. You won't even need to go outside looking for food. So many varieties to choose from.

Superb hotel amazing room warm welcome At the time of checkin amy and ian welcomed us with warm smile Ian was very accommodating and helped us with late checkout and explained all the hotel facilities nicely April vaibhav michaela becka at the restaurant are very proactive and take good care of you Rita tillmann at the lounge give special treatment to each guest and make sure all your needs are fulfilled All the staff at Intercontinental make sure that your stay is very memorable special and each day they give their best Cant wait to go back!!😊☺️😇

A gorgeous new spotless and stylish property offering the utmost of comfort in the best location on Auckland’s harbour. Check in was a breeze as was check out and the staff were at our service with professionalism and kindness every step of the way. Wouldn’t stay anywhere else in Auckland from now on!

I’m a slow traveler. Ended up staying over a month at Intercontinental Auckland. This is one of my favorite places. As an IHG diamond member, having lounge access is a game changer for long-term and slow travel. I picked the hotel initially for the lounge access, but ended up staying so long because of the amazing staff - they made me feel at home. I had the most interaction with the staff in the lounge. Each and every person was outstanding. They were incredibly kind, helpful and attentive. Lounge included breakfast, afternoon tea, light snacks/beverages throughout the day as well as canapes/drinks in the evening. It was such a nice place to hang out and enjoy the view as well as food and drinks. The restaurant downstairs is also available for breakfast and it is fantastic. It is also full of outstanding staff members who try to make your visit as nice as possible. Can’t wait to return. Of course location is amazing- so close to everything. Endless dining and shopping options just steps away from the hotel in every direction. Public Transportation: Ferries, trains and buses across the street or around the corner. We were able to catch the ferry across the street for several of the tours. I understand parking in the CBD is expensive and challenging. So be aware, but I didn’t have a vehicle so I did not encounter those issues.

Such a fantastic location, I stayed over a month at Intercontinental Auckland. I also had access to the lounge which prompted the longer stay at this hotel. The Lounge was such a great experience. Every staff person that I interacted with regularly in the lounge and restaurant went above and beyond to make my stay memorable. I didn’t rent a car so I didn’t have to deal with the parking which I understand can be challenging and expensive. The location is so close to the trains, ferries and buses, I had no need for a vehicle. Can’t wait to return.