Intercontinental Auckland

Our room with a sea view was a great way to start the holiday. The staff were amazing and on leaving even returned my phone charger before I knew I had left it behind in our room. We enjoy the extras available with the Club service.

Was in Auckland 2 years ago and this hotel was still undergoing construction then. We managed to pamper ourselves with a wonderful stay when we revisited Auckland again. We totally agreed with many reviewers that the location of this hotel is strategic, so close to piers and Britomart (trains), shopping street and many restaurants. The harbour view from our room was soothing and we felt comfortable whenever we were back to the room. The water pressure in the bathroom was strong and one of the best I had experienced. Generally, the staff are pleasant and polite. One hiccup was that Chromecast was not working despite their maintenance team has tried to fix it but to no avail. We also noted that the designer lamp hanging over the writing round table is a safety hazard as we have our heads knocked against it on several occasions when we rose up from the chairs. However, we will not hesitate to come back again just for the comfortable room in such a convenient location.

Superb. Best view of a harbour we ever had. Night and day. Enjoyed every moment spent in the suite. Good taste. Good service. 10 out of 10 on everything!

We had a wonderful stay at the intercontinental in Auckland, easily a 5 star review across the board. The room was spacious, clean, and very comfortable. The bed was comfortable, the sheets were clean and warm, and the pillows were good. Having a spotlessly clean bed and bathroom is very important, I felt like the attention to those details were mastered. The service at this hotel was top notch as well. I get perks through my credit card, but the hotel made sure to fulfill stuff like early check in and a room upgrade, which are subject to availability of course. I was delighted to check in around 8:30am to a room overlooking the harbor. We ordered room service, which was quick and delivered with professionalism. The food at the hotel was terrific, from the breakfast buffet to the room service. All the wait staff were professional and courteous. The hotel location is perfect, right across from the ferry building and next to Queen street. It’s even attached to a mall area with a lot of shops and restaurants. You really don’t need to wonder far from the hotel for a meal or entertainment. I’m very glad I made this my hotel of choice for my stay in Auckland, and I’d highly recommend a stay here.

Pre - arrival booking and communication was great, check in was smooth, the suite we ended up in was incredible, very quiet room, great shower, great bed, beautiful view. James Bond TV, did not have time to try the food or beverage. The location is perfect for waterfront activities, business activities and access to train, markets and island ferries.