JW Marriott Auckland

We had a lovely 5-night stay at this top-notch hotel. The staff was uniformly gracious, friendly, and professional. The facilities and amenities were excellent. The location couldn't have been better, with all of downtown Auckland within walking distance, and the city's extensive public transit system mere blocks away. The food in the Trivet restaurant and the Executive Lounge was superb. Shiva in the Executive Lounge was especially helpful. We would absolutely stay again at this delightful property.

We had a wonderful stay at JW Marriott Auckland. The hospitality from the staff overall was excellent and truly made us feel welcome. The room was well-appointed with all the amenities we needed, which made our stay very comfortable. A special mention to Khusboo from the in-house restaurant Tricenta and her team — they were incredibly kind, attentive, and thoughtful. Their attention to detail really elevated our dining experience and made it memorable. The location is also a huge plus, as it’s very central and convenient for getting around the city. I would highly recommend this hotel and would gladly stay here again.

Our stay here for our honeymoon was truly unforgettable. From the moment we arrived, the hospitality was exceptional, and we felt genuinely cared for throughout our stay. A special thank you to Khusboo Basnet, who made our dining experiences truly memorable. Her warmth, attentiveness, and genuine care stood out every time we dined at Trivet. She went above and beyond to ensure everything was perfect, and her thoughtful service made each meal feel personal and special. The entire team at Trivet was wonderful — professional, welcoming, and consistently attentive. Every dining experience was beautifully presented and thoughtfully curated, making each visit something we looked forward to. The honeymoon welcome setup in our room was also absolutely beautiful and such a meaningful surprise that made us feel truly celebrated. Thank you to the entire team for making our honeymoon so special and unforgettable. We will always cherish the incredible hospitality and care we experienced during our stay.

I have been staying at this hotel on many occasions for work with an airlines . For every time we arrive there till leaving, always greeted with sincere welcome, smile and gratitude. A home away from home . Specially at the front desk, with the outstanding Manager Miss Kristina Trant. Thank you to all for your great hospitality; Best regards N.R. Morretti

We had the most extraordinary experience staying at the JW Marriott Auckland. From the moment we arrived, the service was absolutely next-level: warm, attentive, and genuinely thoughtful in a way that made us feel truly cared for throughout our entire stay. Every single team member went above and beyond, and it showed in countless little details that made the experience unforgettable. The hotel itself is stunning: impeccably beautiful, spotless, and luxurious. Every space felt calm, elegant, and perfectly maintained. The food was exceptional as well…every meal was delicious, beautifully presented, and memorable. This stay exceeded every expectation we had. We felt so welcomed, so relaxed, and so spoiled the entire time. We absolutely loved our stay and hope to return. A heartfelt thank you to the incredible JW Marriott Auckland team for making our time there so special and truly unforgettable.