JW Marriott Auckland

Great location, extremely clean and impeccable service! Everyone was amazing but 2 incredible standout employees that took care of us in the lounge and made it feel like home were Deepika and Pelle. They were wonderful.

I had the best time in JW Marriot in Auckland for my 5 Nights stay last end of August, thanks to the wonderful & friendly staff. The welcoming staff at the reception- Althea, Chauv, Chloe, Nisha, Tashari & Cyrene- who made checking in & out so easy and are always so very helpful, especially when I wanted to purchase a stuffed toy. Floris from Conscierge who made sure my luggage was kept safe and accessible when I requested safekeeping as my flight out of NZ was late night. To Niluka of Housekeeping who was so thoughtful and remembered to leave bath salts the next time they had my room attended to and cleaned. Wasn’t expecting that but i truly appreciated it. And most especially to everyone at Trivet who made mornings so special- Moises, Ashleen, Kimmy, Karen, Leshani, Hibiki, Tina, and a special shout out to the most attentive and friendliest of friendly, Manju, my friend. Love hearing the stories, suggestions & recommendations, so nice to be welcomed every morning and greeted by lovely and warm smiles every single day. I also appreciated the take away snacks and the flat whites. Was also able to check out the pool area and gym. I love that there’s fruitful just outside the door for guests. Location is top notch, at the center of CBD, near everything- luxe shopping, the sky tower, the Civic and Auckland Gallery, Britomart and parks. Convenient and has a lot of restos nearby. My stay at the Marriott was amazing and I’d really love to come back again. Thank you again for taking good care of me.

We had a wonderful stay and great, albeit short, 2 day introduction to NZ! Friendly and efficient welcome at reception. Room was great, as were the hot tub and sauna. We used the executive lounge for breakfast and at other times and found it comfortable with a nice selection of food and great staff. We hope to have the opportunity to stay again in the future. Day 1 - used the GPS My City app (highly recommended) to do a narrated walking tour of the city. The Sky Tower is definitely worth visiting, views are awesome and coffees and pastries reasonably priced considering the location. Day 2 - 40 minute ferry to Waiheke Island and rented e-bikes. Island is beautiful! Too cold in mid-September to spend time on the beach but took many photos stopped for coffee and then for lunch at Tantalus Estate Winery - rump of lamb and wines were delicious. Left on the 9am ferry and returned on the 2pm. We weren’t rushed but if you want to linger on beaches our visit more wineries allow longer. It’s a long way from home in Philadelphia but we will be back to the Marriott and to see more of New Zealand!

Kent was extremely pleasant, welcoming, and efficient during my stay at the JW Marriott Auckland. He knew the area very well and made excellent suggestions on what to see, as well as recommending some wonderful restaurants within walking distance. The JW Marriott has such a lovely atmosphere, and the people who work there really make you feel welcomed and well looked after. Kent is a wonderful example of the warm and professional service the hotel provides. Thank you, Kent, for making my stay even more enjoyable!

We had an excellent two-night stay at Marriott Auckland and were extremely happy with the overall experience. The location was fantastic, and the hotel made our stay very comfortable and enjoyable. A special mention to Manju, who looked after the breakfast service. She was exceptionally kind, attentive, and helpful, especially towards my elderly parents. Her warmth and genuine care really stood out and made us feel very well looked after throughout our stay.