Sofitel Auckland Viaduct Harbour

Auckland, New Zealand

9.5 Superior Luxury
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About the Hotel

Experience the very best of modern luxury at Sofitel Auckland, here you can indulge in a decidedly chic encounter that combines the spirit of our Viaduct Harbour location with the French Art de Vivre. Sofitel offers tailor-made services and splendid facilities that are stylish and cosmopolitan. Authentic and lively culinary experiences in the restaurant, soothing wellness journeys in the spa, and exquisitely designed spaces that exude chic design with a hint of the French touch. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to you.

Discover Auckland, a jewel set between two sparkling harbours. At once, both cosmopolitan and casual. This premier city of the South Pacific will surprise and delight. Enjoy international eateries, eclectic shopping, local culture and outdoor adventure. Board a ferry, climb a volcano or indulge in a carefree afternoon of food and wine on an island before returning to your home away from home at the 5-star Sofitel Auckland Viaduct Harbour. The luxury hotel places guests in the heart of Central Auckland between the upscale Viaduct Harbour and the attractions of Wynyard Quarter. A short 15 walk away from the heart of Auckland City, the hotel overlooks the shimmering harbour.

Location

Sofitel Auckland Viaduct Harbour
21 Viaduct Harbour Avenue
Auckland, New Zealand 1010

Nearest Airport: AKL

Features and Amenities

  • General Information
  • Non-Smoking Property
  • Dining
  • Outdoor Dining
  • Restaurant
  • Coffee Shop
  • Bar & Lounge
  • Afternoon Tea
  • Bakery
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Laundry Service
  • Heated Pool
  • Fitness Center
  • WiFi
  • Sauna
  • Indoor Pool
  • Valet Parking (fee may apply)
  • 24-Hour Front Desk
  • Hot Tub
  • Saltwater Pool
  • In-Room Amenities
  • Air Conditioning
  • Hair Dryers
  • In-Room Safes
  • Flat-Screen Televisions
  • Work Desks
  • Blackout Curtains
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Nearby
  • Shopping
  • Restaurants
  • Nightlife
  • Interests
  • Hotels
  • Signature Perks
  • Summer Getaways

Reviews for Sofitel Auckland Viaduct Harbour

Nice and convenient Hotel

TripAdvisor Traveler Review Rating Reviewed 6 days ago

The Sofitel has always been our go to when we visit the city. There have been a lot of changes and although still comfortable it no longer has the same "spoilt" atmosphere. The room was well appointed, clean and the outlook nice. Air con appears to still not be fixed despite many months since our last visit. We will continue to use this hotel as it is convenient and overall good service and clean comfortable rooms. But since the excellent rooms we used to book have been taken over by another entity the hotel is adequate - no longer the treat it used to be.

Cheezel - Whitford, Auckland


Lackluster Service hey Barbara, how are you?

TripAdvisor Traveler Review Rating Reviewed 3 weeks ago

What should’ve been a great to my wonderful New Zealand trip was lackluster. Hotel had no air-conditioning. After sleeping in a hot room all night with a tiny little fan I asked the next day what was up with that and they said there was no air-conditioning. I was never notified and they said yes when you booked it, you should have been. I’m also a travel agent, and there was nothing in our booking system and any other resources that said it was out. They tried to blame it on me not reading information. However, it doesn’t excuse the fact that they also didn’t advise me when I checked in. When I got home, I double checked resources and there was nothing about having no air-conditioning. Wrote an email when I got back advising, I was disappointed in having a hot room. I have never had a reply. The restaurant staff were amazing. The concierge was very good as well. It has a great location, but it’s the demeanor of the front desk that I was less than impressed with. The wait staff is the only reason I am not giving this a one star. Not that it’s not a beautiful hotel but it’s because you don’t have a hotel of this caliber not have air-conditioning for several months.

Just M


Perfect stay for my husband's 60th.

TripAdvisor Traveler Review Rating Reviewed 2 months ago

We were looked after amazingly by the wonderful Lucas from my first phone call requesting something special for my husbands 60th to our upgraded suite and stay. We are Accor Members. From his personal welcome to the room, bubbles chilled and even a cake, made our afternoon/night stay perfect. LUCAS couldn't have done more.

mandys142 - Pakuranga, New Zealand


Absolutely fabulous

TripAdvisor Traveler Review Rating Reviewed 3 months ago

We stayed for a night at the Sofitel as a slightly late celebration of our wedding anniversary. It was the most special occasion from the staff to the delicious meals and wonderful facilities. All perfect. We hardly needed to leave the hotel as we enjoyed being there so much. Thank you all for making this such a special time.

gandjdun - Mount Maunganui, New Zealand


amazing

TripAdvisor Traveler Review Rating Reviewed 3 months ago

great service, room & amenities, location & lovely breakfast. Everything was top level, you could not want for anything & we really enjoyed our stay.

Wendy M


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