The Inns of Aurora

My wife and I wanted to escape from New Year's crowds and end of the year hassle. The Inn's Of Aurora was the perfect choice to do nothing, see no one and simply relax. The Town of Aurora has nothing to see and nothing to do in December except for the beautiful Inns and its fabulous SPA. It is the perfect getaway for couples. We stayed at the main Inn. Room 01 on the first floor. This building has three stories and 10 rooms. Our room was facing the street. The place is kept in pristine condition. Super clean and cozy. It feels like staying at your grandmother's house but clean and stylish. The rooms have a fireplace that is easily operated with a remote control. The room was ample and comfortable with a delicious king size bed, a nice desk and various lounge seating options. The room had an ample wardrobe closet. The bathroom was also ample with lots of storage space and hangers. Nice details included a set of binoculars and a birdwatching book guide, delicious dark chocolate by your bed in a nice metal tray with an inspirational quote in a printed card. All thoughtful details. There is an area of opportunity in the room's AV department. The TV remote control is clumsy. TVs are awkwardly positioned in the room and streaming options are limited to YouTube. Mirroring your phone on the TV is not possible. Adding streaming capabilities would be a great improvement. Every morning, there is fresh coffee and pastry bars in the corridor. Another wonderful amenity. The housekeeping staff was fantastic. There is no lobby or check-in area in the Main Inn. However, the town's only restaurant is located on the main floor. The food was always good. There is a bar in the main dining area. Service during New Year's dinner was a bit hectic but always polite and friendly. The SPA is spectacular. This review doesn't include the SPA. But the main reason to visit Aurora in Winter is to enjoy an extraordinary experience in a stunning SPA. Do not miss it. We will definitely be back in the Fall. Where outdoor activities can be added to the Inn's experience.

My daughters and I have visited the Inns of Aurora Spa for several years around Christmastime, and we have always loved our experiences. Unfortunately, our visit yesterday left me extremely disappointed, particularly with the facial I received. The staff member who performed my facial did not appear professional or adequately prepared. She spent an excessive amount of time setting up equipment and did not demonstrate the level of skill or confidence I would expect from a spa of your reputation. As a result, the service felt disorganized and far below the standard I have come to expect from your establishment. What added to my frustration was discovering, upon checkout, that a 20% gratuity had been automatically added to my bill—amounting to an additional $50 for a service that was unquestionably subpar. While I fully understood and accepted the original $250 charge, adding such a substantial gratuity for an unsatisfactory experience felt completely unreasonable.

Had a wonderful time. Everything you need is very convenient. Offered many things to do. Attention to detail is unmatched.

I can only review the restaurant. My wife and I have been eating at the Aurora Inn Spring, Summer, and fall for at least twenty years. We traveled the usual hour to get there today only to be very disappointed for the first time. Clearly, things have changed in the kitchen, along with the menu. My wife ordered a glass of local wine and a bowl of crab and corn soup which were excellent. Unfortunately the bowl of soup contained less than a cup of soup and was priced at $16.00. I ordered a breakfast croissant with bacon, cheese, and scrambled eggs. It came with crispy Yukon potatoes. My croissant had been well salted but was marginally edible. Unfortunately the potatoes were covered with salt and were not edible. My wife commented that I am very salt tolerant and that they were probably not acceptable to most people. We have enjoyed the drive and the food over the years but things have clearly changed. To top off the experience, our server only returned to our table with our drinks, after taking our order and not again until long after we had finished our brunch. I had hoped for a coffee refill!

Wonderful experience at the Inns of Aurora! Our Zabriskie House room was perfectly comfortable and clean. The common rooms in the rest of the Inn were a great spot to relax, converse, or read a book. The staff at checkin were welcoming and informative. Highly recommend the Spa. Our massages were relaxing, but the included hydrotherapy and cafe services were the highlight. The Spa staff were outstanding in service! We cannot wait to come back and stay at another one of the Inns!