Fairmont Austin

My wife and I were very impressed. I am a hotel snob. The Fairmont Austin has the "WOW" factor! The entrance was festive, elegant and spacious. Seda at the front desk took great care of us. She explained all the incentives we qualified for as we used our Chase Sapphire Reserve Credit Card via The Edit. The bed was incredible. My phone conversation with Terry was great since the bedding/pillows were changed to foam due to allergies to feather. The room was great!! The coffee inside the room was great. We love Nespresso. The boxes of water were provided at the front desk. The coffee shop was perfect. The breakfast was delicious! The only little issue was that the smoking area outside was too close to the valet parking area. Other than that, our hotel stay WAS A GREAT EXPERIENCE and would DEFINTELY BE GOING BACK!!! Ernie

Really enjoyed my time spend at Gairmont Austion. Employees from the moment they open the entrance door to reception to room service are all joyful and professional and glad to help and make your stay unforgettable.

We stayed for a weekend getaway as part of the Chase Sapphire Reserve The Edit stays. The hotel was beautiful, in a great location, and had all the amenities we could need. Lots of dining options on site - and the food was fabulous all around! Our only complaint was the shower temperature fluctuated rapidly (very hot to ice cold) while showering and required frequent adjustments to maintain a comfortable temperature. Very reminiscent of old homes when someone used water elsewhere in the house and it would affect the shower temperature. We would not have expected this type of issue in such a nice hotel. Aside from that, we had no other complaints!

We stayed at the Fairmont Austin for 7 days over the Thanksgiving holiday and couldn't have been more pleased and can't wait to go back. It's in a convenient location, on the edge of downtown, close to the expressway for getting around, and yet within an easy stroll to Ladybird Lake. We ate lunch in the bar lounge and also ordered from room service and the food was very good. The staff were all wonderful - friendly and helpful. The room was amazing, clean and comfortable and larger than we had expected. We even got a free upgrade without asking for it.

The hotel rooms are spacious and clean. The communal areas are great for events and business gatherings. The staff was friendly, professional and super helpful. The avocado toast was great!