Hotel Van Zandt

A mixed bag. We appreciated the hotel giving us a room on a high floor with a decent view. And breakfast in Geraldine's was pretty sublime. Other issues though distracted from our ability to have a stress free getaway. We made reservations online which showed confirmed at the end of the process. But when we called the hotel they said we had no reservation. The internal tech issue took a full day to resolve. The valet service ($62 a night) was a mess. Car would arrive at a completely different location than where they told us to wait for it. Once they could not find our car at all, making us 15 minutes late for our dinner reservation. Then there was the bill, which inexplicably contains multiple small tax amounts on the same day for the same tax. All that, plus a steady torrent of unwanted texts from the hotel (until I insisted they turn them off) made this a less than great stay.

Perfect hotel. Amazing view of the river with bars and restaurants round the corner. All staff including the valet were very friendly and kind. Safe place to stay

Mario helped get our belongings to our suite. Very personable, respectful and welcoming! Great service all around; from valet, checking in and taking us up to our gorgeous room.

The Hotel Van Zandt was wonderful! Room was very clean, quiet, and comfortable. The restaurant was great--we had two meals there and enjoyed both. Service was helpful and pleasant throughout. Keegan on the front desk was a standout. We were lucky to meet him on arrival, and he had wonderful suggestions for stores, sights, meals on the go, etc. Very gracious and knowledgeable. The location is also prime. Close to the lake and walking distance from shops and restaurants. I highly recommend the Van Zandt.

Our stay at Hotel Van Zandt was absolutely wonderful, and it’s truly because of the incredible staff who made every moment feel special. From the front desk to housekeeping, everyone went above and beyond to make us feel welcomed, cared for, and completely at home. A very special thank you to the amazing bartenders and servers — especially Lindsey, Brynne, and Olivia D — who made our experience unforgettable. Their warmth, professionalism, and genuine kindness stood out from the very first interaction. Whether it was crafting the perfect cocktail, remembering our preferences, or simply brightening our day with their positive energy, they consistently delivered five-star service with a smile. It’s rare to find a hotel where the staff makes such a lasting impression, but Hotel Van Zandt truly sets the bar. We can’t wait to return, and we’ll always remember how exceptional this team made our stay. Thank you all for creating such a memorable experience! 🌟