W Austin

Great stay during my recent visit! I especially loved the OutPost “dual-monitor workstation setup” in the room. It made a huge difference in my productivity while traveling. Truly a thoughtful and incredibly helpful amenity.

Beautiful hotel! The room is comfortable and lots of extras! All the staff are amazing, helpful, friendly. Great bar!!

As many have indicated, the hotel is well equipped and very serene. Checking in was the highlight of the stay. The W representative working behind the desk was kind, professional and very friendly but truly, the experience went downhill from there. We did not get the room we were told we would get, the floor of the bathroom seemed as if it wasn't cleaned prior to our arrival and the fridge wasn't working properly. All quite small things in the grand scheme of things but they did add up. The worst part was that our room was never cleaned (we only stayed two nights) and the exact same thing happened to family members also staying at the W. The value just wasn't there at this particular location and would have a hard time recommending this particular property to those visiting Austin.

Except for the employee entering my room unannounced it was fine. The hotel did everything to find out who it was which was nice.

Our stay at the W Austin was nothing short of amazing — the atmosphere, the design, the vibe, and the energy of the staff were all top-notch. The hotel feels modern, fun, and upscale, exactly what you’d hope for in downtown Austin. That said, we did run into a couple of small issues during our stay, but that’s where the real highlight came in — Vesna, the front desk manager. She was absolutely incredible. Every problem we had, she fixed immediately and with such grace and professionalism. She went above and beyond to make sure we were happy, checking in personally and making sure everything was right. Because of her, what could’ve been a small disappointment turned into an unforgettable experience. You can tell she genuinely cares about guests and takes pride in making sure everyone leaves smiling. Huge thank you to Vesna and the entire W Austin team — we’ll definitely be back and recommending this hotel to friends visiting Austin!