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Live it up in Austin, the "Live Music Capital of the World," when you book a stay at our luxury hotel in the heart of it all. The 4 star W Austin stands in downtown, next to the world-famous Austin City Limits. Encounter over 250 bars, restaurants, theaters and concert venues of Austin when you explore the area around our unique hotel. Like you, we thrive on creativity and uniqueness. Our hotel's restaurants are distinct entities, from Trace Restaurant, offering an innovative menu with locally sourced ingredients, to the Living Room, which features four eclectic areas that provide very different and special culinary experiences.
W Austin
200 Lavaca St
Austin, Texas
78701
Nearest Airport: AUS
I had a great weekend at the W Hotel. Ben and the rest of the valet team did an excellent job. My visit to Austin was outstanding.
Maurice C
Ben the valet was amazing and super helpful. I had no issues what so ever conducting my business at the hotel. Ben made it easy to get in and out with no issues! Thanks Ben.
James C
Got my car valeted and received my car from Ben. Very nice guy and very helpful. Also very funny. Customer service was top notch and I hope I get to see the guy again.
Brandon G
Ben Stewart was super attentive!! Very sweet, and easy to talk to, had my car ready to go and also very kind for a Saturday morning! Gave us all the information we needed and had us on our way :)
Elise P
During my recent stay at the W Hotel in Austin, Texas, I had the absolute pleasure of interacting with one of the valet team members, Ben S., and I feel compelled to share just how exceptional he was. From the moment I arrived, Ben stood out—not just for his professionalism, but for the warm, genuine energy he brought to every interaction. He was attentive, personable, and consistently went above and beyond to make sure I felt welcome and taken care of. Whether it was offering helpful local recommendations, remembering my name, or anticipating my needs before I even had to ask, Ben exemplified what true hospitality looks like. It’s rare to encounter someone so clearly passionate about their work, and his positive attitude was infectious. Every time I saw him during my stay, he was just as friendly and upbeat as the first time, creating a sense of consistency and trust that added to my overall experience at the W. In a city known for its vibrant culture and welcoming spirit, Ben somehow managed to stand out even more. I genuinely believe he is one of the W Austin’s strongest assets, and his dedication to excellent service left a lasting impression on me. Employees like Ben are what turn a great hotel stay into a memorable one.
Stephen C
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