The Westin Riverfront Resort & Spa

This hotel is nice enough and the staff is lovely, however, they hide fees and taxes that make you feel like you’re being ripped off. I was in for a wedding and whilst the room was nice and there are hot tubs and heated pools I didn’t get a chance to use anything; we were very busy for the wedding. I thought I had prepaid (they gave me room fee etc that I was charged) but I ended up being charged for much more… The valet OR self park of a whopping $45 a day (kind of insane) and the “resort fee” is another $45 per day. I was told about the parking at check-in, yet I wasn’t told about the resort fee AT ALL. I had to message them to explain my invoice after seeing my receipt because the girl checking me out actually just said I owed for parking. There are also like three separate taxes that you aren’t made aware of until you get your invoice after check-out. I understand these all exist, but I fully feel duped as I was quoted and paid for one price, then ended up owing almost double at the end of my stay. I would’ve liked to be made aware of these hidden fees before arriving so I knew what was expected. I travel very often and believe transparency is important. I’ve actually never had a hotel have so many insane fees without making you aware beforehand. Just be aware that you will end up paying the cost of the room in fees and taxes.

Excellent Property. Great Views, very Clean!!!! Great Breakfast, exceptional Gym. Hot Tubs on the River carved out a place in my heart!!!! Andrew at Stoke and Rye for Breakfast was so fun and helpful with local recommendations. Jose the valet could light up the sky with his smile, Jose is also very strong… my bags were heavy! Thank you!!!! and last but certainly not least Lorena at the Front Desk made everything so easy! Thank You all and the whole Westin Team for a wonderful stay!!!!

This is my fifth time staying at this hotel . The accommodations and service are top notch. Special shout out to Renzo at the front desk. He was terrific! Will definitely be back next year. One of my favorite hotels . Definitely our go to in Beaver creek.

Our stay at The Westin Avon was an excellent experience, thanks to the outstanding hospitality and thoughtful amenities. The staff went above and beyond to make our stay comfortable, and the beautiful common area with panoramic mountain views was a lively hub where families gathered to relax, play games, and enjoy snacks. What We Loved • Exceptional Hospitality & Service: Every staff member was incredibly accommodating. The valet team was top-notch—they tagged and delivered our luggage, loaded our skis, and made everything effortless. • Common Area & Atmosphere: The lobby and lounge area offered stunning mountain views and a great place to unwind. It was always buzzing with people, creating a welcoming après-ski vibe. • Cookie & Hot Chocolate Hour (3:30–4:30 PM): A daily highlight for kids! While I found the hot chocolate mediocre, the experience itself was fun. • Ski Valet: One of the best features of the hotel. They tag and store your skis, boots, and even ski bags. Everything is prepped and ready when you need it, whether you’re taking the gondola or shuttle. • Gym & Spa Facilities: The gym is fantastic, and the changing rooms include a steam room. The Anjali Spa has great infrastructure, but our experience with the masseuse wasn’t great. • Rooms & Room Service: Our mountain-view room was comfortable, with solid darkening curtains for a restful sleep. The bathroom was spacious, featuring dual sinks and a separate shower. The kitchenette had all the basics, but a few essentials like salt, pepper, and oil would have been appreciated. • Amex FHR Benefits: We received two drink coupons, a $60 breakfast credit per day, and a $150 Anjali Spa credit. While they couldn’t accommodate early check-in, we did get a 4 PM late checkout, which was great. What Could Be Better: • Mountain Access via Riverfront Gondola: While it has short wait times, it’s not the most efficient route to the slopes. It requires taking three lifts (gondola + two more) before reaching a skiable area. • Dining: • Stoke & Rye (the main restaurant) had a nice ambiance but limited breakfast options. • The Lookout Bar had incredible views, but the food was underwhelming. • Best Dining Option: A black food truck across the hotel served fantastic food—a great alternative! • Family Changing Room Issue: The hotel lacks a dedicated family changing area. They suggested using the accessible restroom, but that’s not an ideal solution. Most families just wrapped their kids in towels and walked them back to their rooms. • Pool & Hot Tubs: The outdoor heated pool and three hot tubs were great, but the hot tubs get very crowded after 4 PM. Other Notes: • Parking is $45 per night (valet and self-park are the same price). • Rooms felt a little congested, but we managed to find space for shoes. Final Verdict: Despite a few minor drawbacks, The Westin Avon excels in hospitality and service. The ski valet is top-tier, the common area is lively and inviting, and the kids absolutely loved the property. While mountain access requires patience and dining could improve, the overall experience was fantastic. If you’re looking for a family-friendly ski resort with great service, this is a solid choice!

The Westin was a perfect resort for us and we will be back! From the wonderful checkin experience provided by Lorena and Scott to the live music, hot tub, exercise facilities and ease of access to the mountain and skiing, this location is wonderful! Our living space was spacious, very clean and nicely appointed. Came for a meeting and will be back with our adult children and grand children!