Chateau de Bagnols

Magnificent property! First visited in 2006. Room very comfortable with garden terrace. Bed and linens very nice. Restaurant 1217 was excellent - flavorful and creative tasting menus. Esther, Denis and Mohammed were attentive and professional. Claude who met us at arrival was very welcoming. Service was disappointing - seemed understaffed. One had to be proactive to have a towel or refreshment at pool or on garden terrace.

This enchanted fairy tale chateau must be visited at least once. Very hard to encapsulate in words. We wrote an e-mail to the hotel to thank them and reproduce that below, don’t really have any other words to describe our experience …”everyone ran the extra mile for us to make this stay a truly special homecoming anniversary. We hope to return for many more special occasions and hopefully with our family, next year. Where do we begin? Well from the beginning I suppose. The room reservation as well as restaurant and treatment reservations were dealt with with precision and efficiency. Our arrival and check in also was superb, from the gate of the chateau to the door of our initial very well appointed garden suite and then to the opulent Lady Hamlyn apartment we were handled with great care and understanding. We wish to thank you again for making us feel like a King and Queen and for making a special occasion even more memorable. The spa staff and treatments were exceptional and all the food we ate here was fabulous, please do bring the old hot chocolate back, it was something unique. We still remember it vividly after 33 years! The porters/car valets were both very courteous and thorough, concierge staff were tireless. There is a feeling one gets from genuine and sincere service with a smile and we noticed this from the whole team, let’s also not forget the housekeeping who kindly put up with all our requests, as did the concierge and everyone else. The gesture of kindly including breakfast for us was generous and kind and much appreciated.”

The most exquisite, most perfect, most beautiful place we have ever stayed. Exceptional food. Extraordinary service. Every detail was attended to. The staff are attentive, but not hovering. The pool and spa are divine. We rented e-bikes and toured the region, visited beaujolais vineyards and ate at multiple wonderful restaurants recommended by the Chateau. The Pierre Doree (golden stones) region is of incomparable beauty. Visit the medieval city of Oignt and the Tour d’ Oignt. Try to catch a market in a local town. Relax and enjoy. Best and most romantic escape ever!

The beautifully restored chateau with its honey stonework looks stunning in its setting in the Beaujolais countryside. We enjoyed the 4 course meal in Le 1217 restaurant in the chateau dining room. The outside pool is delightful surrounded by cherry trees. Bagnols village is cute with its own bar restaurant as an alternative dining option. We would have preferred a smaller breakfast option be made available rather than the buffet.

This is a beautiful hotel with many lovely rooms. Unfortunately, our room, which was in the highest price category, was TERRIBLE (room 9, called Pierre Roy). Stuck under the rooftop with tiny windows set deep within the walls amongst the roosting pigeons, the room was dark, and what little view there was overlooked the parking lot. Unlike the photos one sees on the hotel website, the room had no frescos, no tapestries or glamorous beds, just bare white-washed stucco walls. This must have been where the medieval servants lived. Our reservation was made directly with the hotel months in advance of our visit yet still we seemed to get the worst room in the price category. Hugely disappointing. So disappointing that we switched to a smaller, lower category room in one of the outbuildings because it at least had a window you could see out of. (No refund for price difference).