Angsana Balaclava Mauritius

I stayed at Le Jadis with my family over Christmas and New Year period . We stayed in the two bedroom Imperial Villa. The Villa itself is beautiful with a large swimming pool and stunning views. We were thoroughly spoiled throughout our stay . Nothing was too much trouble even special food requests (not readily available on the menu) were rustled up and always presented with a beaming smile. A very special mention must go to Manav our personal butler . Always smiling and wanting to please. I had a bit of a cough during my stay and Manav made me a daily special ginger and honey and secret spices concoction that really sorted me out . He was just so attentive and caring . By the end of our stay it felt like Manav was part of the family. Another thank you must go to Jayshree and her team that ensured we always had plenty of towels and that the villa was clean and tidy . The towel animals and flower decorations left on our beds each evening was also a really nice touch, that made us smile . Christmas and New Year were both marked with a wonderful feastive buffet music and fireworks . Thank you for a wonderful holiday

The Bad: 1. Worst check-in experience: At the time of booking, certain complimentary services were promised, but these were outright denied during check-in. The staff was cold, unhelpful, and showed no willingness to acknowledge or resolve the issue. 2. Misleading “partial sea view”: The room was sold as having a partial sea view, but there was practically no sea visible. The view was mostly other rooms and trees, with a negligible glimpse of the sea at best. 3. Room change handled poorly: When we requested a room change within the same category for a better view, it was first denied citing availability issues. Later, we were told it could be done—but only with an extra charge. 4. Warm private pool not warm: We had specifically booked a warm private pool, but the temperature was clearly not warm enough. The staff refused to adjust or improve it. 5. Private” pool isn’t truly private: The private pool lacks proper privacy, something that is not clearly or honestly communicated at the time of booking. 6. Overtly money-driven mindset: The overall attitude of both the hotel and staff felt focused on extracting more money rather than ensuring a good guest experience. 7. Beach maintenance: The beach area could be significantly cleaner. Shoreline upkeep is lacking and could easily be improved. The Good 1. The property itself is visually good. 2. The restaurant staff was polite and helpful, especially Sonah. Conclusion I would not recommend booking or staying at Le Jadis Beach Resort & Wellness. You will almost certainly find better options in Mauritius that offer warmer hospitality and better value for money. The entire experience felt cold and unwelcoming—very similar to what we experienced earlier at Paradise Cove Boutique Hotel.

It was the most beautiful, amazing, and best vacation I have ever had in my entire life. Everything was more than perfect. The staff and everyone there were so friendly and helpful. I can more than highly recommend Mauritius, and especially the hotel. Hopefully, we’ll see each other again soon! ;)

I booked a stay at Le Jadis for my parents’ anniversary, expecting a premium experience based on what was advertised and confirmed by email. Unfortunately, the service was far below what was promised. First, my booking confirmation clearly stated that a complimentary house champagne would be offered. This was an important part of the celebration, yet it was never provided — even after I asked about it. For a premium all-inclusive resort, failing to deliver an advertised inclusion is unacceptable. Second, I booked a private pool suite for my parents, but the room given was not private at all. It was directly next to a walkway where guests constantly passed by. There was no sense of intimacy or privacy, and I had to request a room change myself. This should not happen when paying for a private category room. Finally, I had emailed the hotel in advance to arrange a room decoration for the anniversary, and they confirmed they would do it. However, when I arrived, the staff said they were not aware of any request. The decoration was only done after dinner, which completely defeated the purpose of surprising my parents upon arrival. Overall, the property is beautiful, but the service and communication were extremely disappointing. Too many promises were not delivered: missing champagne, no privacy in the “private” pool suite, and forgotten anniversary arrangements. For a special occasion, this was not the experience I expected at all. The food was genuinely delicious, and a special thanks to the waiter Yuvneesh who was extremely kind and attentive — he was the highlight of the service.

Will reccomend without second thought. Very nice personel. Private pool with hot water. Top breakfast