Anantara Bali Uluwatu Resort & Spa

The saving grace of our stay was the wonderful staff, the stunning view from our villa and our private infinity pool. We paid close to SGD 6,000 for 3 nights in the 3 Bedroom Pool Villa for 6 adults, so expectations were understandably high. We originally booked this as an Anantara property, but were informed less than a month before arrival that it would transition to Svanata under private ownership. Unfortunately, it felt like very little had been upgraded, renovated or refreshed since the transition. Villa: The view from our villa was easily a 10/10, and the private pool was definitely a highlight. Thank you to the housekeeping team for the lovely room decorations for my brother and his fiancée’s engagement celebration. However, the villa showed noticeable wear and tear. Furniture was not well maintained, the glass doors were extremely heavy and difficult to operate, and even our villa attendant struggled with them while bringing in our dining tray 😂. Bath towels and bedsheets also had stains here and there. The third bedroom was the biggest issue. It had very little natural light, felt dark, and had a strong unpleasant smell for the first two nights, somewhere between a public toilet, musty room and undried laundry. Housekeeping tried to improve the situation, which we appreciated, but I eventually had to buy incense sticks myself. The bathroom also only had a rain shower with no hand shower. F&B: Breakfast at 360 Rooftop Restaurant was mediocre, with room for improvement in variety. Dinner at Botol Biru Bar & Grill was disappointing considering we spent over IDR 5,000,000. Service was slow despite the restaurant being relatively empty, the oysters did not taste fresh and the ribeye was just passable. We felt we could get much better food outside the hotel. We also cancelled our reservation at Sono Teppanyaki after the Botol Biru experience and decided to dine outside instead. We discovered Artisan in Bingin, just a 5–7 minute Grab ride away, and loved it so much that we went two nights in a row. The Staff: The staff really made a difference and deserve special mention. Rey, who handled our photography session booked directly through the hotel for my brother and his fiancée, was wonderful and made the shoot a genuinely enjoyable experience. I also had an unexpected allergic reaction during our stay, and the front desk lady immediately arranged for a doctor to attend to me. Unfortunately, I forgot her name, but I really appreciated her quick response. The gentleman who checked us in was also fantastic throughout our stay and consistently made sure we were well taken care of. Unfortunately, we heard he would be leaving the property for another one, which was a real shame as he was one of the standout team members. Overall: For almost SGD 6,000 for 3 nights, we expected a much more polished experience, especially having originally booked an Anantara property. The villa condition, third bedroom and F&B offerings did not match the price point. That said, the staff, view and private infinity pool were the highlights, and the team genuinely tried their best to make our stay memorable. With proper maintenance, refurbishment and improvements to the F&B offerings, this property could be so much better.

Our stay at Svanata Uluwatu Bali Resort exceeded all expectations. From the moment we arrived, we were impressed by the stunning location and beautiful hotel grounds. The views are breathtaking, and the entire resort feels peaceful, luxurious, and perfectly positioned to enjoy Uluwatu. Our room was enormous, beautifully appointed, and The View!!. I loved that they gave us plenty of bottles of water, which sets them apart from other hotels in Bali where we have had to keep purchasing additional water. The food throughout our stay was fabulous, with plenty of options and excellent quality. Buffet breakfast was a standout, as well as the three-course Indonesian dinner What truly set this resort apart, however, was the exceptional service. During our stay, my husband experienced a medical episode (thankfully he is completely fine now), and the care, concern, and support we received from the staff were outstanding. They went above and beyond to help us during a stressful situation, and we will always be grateful for their kindness and professionalism. Svanata Uluwatu has officially become my new favourite destination in Bali. We left with wonderful memories and can't wait to return. Highly recommended!

I had an absolutely amazing stay at this hotel! Everything was beautiful, from the atmosphere and location to the service and overall experience. The hotel is truly stunning, and I genuinely enjoyed every moment of my stay. The staff were welcoming and helpful, and the whole experience felt comfortable, relaxing, and special. I would also like to give a special mention to Rey, the photographer. He was extremely professional, friendly, and talented. He made the photography session so enjoyable and comfortable, and the results were honestly incredible. The photos turned out absolutely beautiful and exceeded my expectations. If you have the opportunity to book a photography session with Rey during your stay, I highly recommend it — the photos are 100% worth it! Overall, this was a wonderful experience, and I would definitely recommend this hotel to anyone looking for a beautiful place with excellent service and memorable experiences. I would happily stay here again!

⭐⭐⭐⭐⭐ Had a really good time here! The place has a great vibe and the service was honestly amazing. Adel was especially great — super friendly, helpful, and always around to make sure everything was good. He definitely made the experience even better for us. Would 100% recommend coming here, and I’d definitely come back again!

I had a wonderful stay at this hotel. The service was excellent, and the staff were incredibly friendly, helpful, and welcoming. I would especially like to thank Angga, Adelia, and Afiana for their outstanding service and warm hospitality. They truly made my stay even more enjoyable and memorable. I really appreciate their kindness and professionalism. Highly recommended, and I would definitely come back!