Anantara Bali Uluwatu Resort & Spa

5 day trip to Bali. I stayed in Uluwatu for 1 day to experience the high end resort - Anantara Uluwatu. Room Type - Anantara Pool Suite Positives: 1. Resort - 10/10 - Excellent place. Huge resort with incredible views, Definitely what you are looking for in Uluwatu. 2. Location - 10/10 - For us it was central. We had to visit the Uluwatu temple which was 15 mins grab ride and Savaya Club which was 20 mins grab ride. You will have no issues in finding grab from here. Also lots of restaurants on the main road. 3. Room - 10/10 - Clean and comfortable. Very spacious. 4. Bathroom - 8/10 - Clean and spacious. However, there was some kind of stink, which went out after they refreshed the room for the night. 5. Staff - 8/10 - Very friendly, smiling. However, if I link this to the service, which is below, then they need to improve. Negatives: 1. Service - 2/10 - Couple of items. I compare it with my other hotel stays in Bali which were maybe 1/4 the price but had 11/10 service. - SPA Service - I was there for 1 night. I came in early so we could enjoy the resort. At the time of check-in we requested for SPA service to be booked which the receptionist confirmed. When we went to the SPA at our time, the SPA lady said, there is no booking, we cannot accomodate. The staff didn't do much make for it. At other facilities (you can check my review for Courtyard Seminyak and Adiwana Unagi), they sent us follow up messages for confirmations and ensured we were there on time. - Housekeeping - Iron - at night I called for iron and iron board. I called maybe 4 times to remind them, as in between the reception said there is some miscommunication. In short th iron came after 25 mins. We are staying at Anantara. We expect better. :) - Internet Service - when we checked-in, the receptionist mentioned there was some issue with the net but it will be fixed in 2 hours. When we back at night, I had to call 3 times at the reception to tell them it was not working. Eventually they gave a new username and password which worked. Thanks for fixing it. - Photography session - by default most of the hotels in Bali give you 1 printed photograph free. At the time of check-in, we told them to book for us. The receptionist told it was fully booked. Again, we are at 5 star. Customer experience is everything. You can accommodate us for maybe 5 mins. At Adiwana Unagi, we had same service. We had no time to get it done. However, at the time of check-out while we were waiting for our Grab, the receptionist quickly took a photo, print it and gave to us. We are not looking for special or free services. It is just how you make the guest feel special. ------ Questions: 1. Is it value for money? For the service and price, No. 2. Will I come back to Anantara? No. Again a great facility, but no good service which want from a resort. We are there for holiday, so we like to be pampered. For the same price, I would explore other resorts - you have plenty of 5 start options. Final Comment - I have been wishing to stay at Anantara for many years. It was a disappointment for us in terms of Service.

We had a fantastic family stay at Anantara Uluwatu. We booked a 2-bedroom villa but were kindly upgraded to a 3-bedroom one ; such a thoughtful gesture that really set the tone. The location is stunning, the views unforgettable, and the whole atmosphere so relaxing. A huge thank you to our butler team Ari, Eka Adi, Dwipa and Alan, who looked after us with warmth and genuine care. They made everything easy and personal, which is exactly what makes Anantara stand out. We also loved the in-villa BBQ, a perfect family evening with great food, and had such a fun night at Sono Teppanyaki, where the chef surprised us with a lively master class demo. Anantara is not just about luxury, it’s about feeling truly welcomed and cared for. We left with wonderful memories and can’t wait to return.

Amazing stay, loved our villa with private pool and the unforgettable BBQ dinner. Big thanks to Eka, Alan, Adi, Dwipa and Ari, they were so kind, helpful, and made us feel truly cared for. Highly recommend this place.

We stayed for two nights in a deluxe suite pool villa. We had a wonderful time. The cliffside views of the ocean are mesmerizing. The multi tiered pool is sublime. The breakfast spread is extensive and delicious. The rooms are comfortable, clean, and spacious. The outdoor jacuzzi was a particular highlight. The staff go out of their way to assist whatever you need. Overall a wonderful experience that I hope to repeat again soon!

We had the 3 room villa - amazing views , swimming pool and great service Our personal assistants - Eka Adi , Dwipa Alan and Ari were fantastic Surf looks amazing but just for experts - there are other corrners around that works for intermediate level