Four Seasons Bali at Sayan

During our stay at Four Seasons Resort Bali at Sayan, we were fortunate to receive outstanding service from Purba, the lobby manager. We were traveling with elderly family members, and Purba kindly arranged rooms with no stairs, making it much easier and safer for them to move around. His thoughtfulness and attention to our needs made a real difference to our stay. Purba was warm, professional, and genuinely cared about making sure our family was comfortable from the moment we arrived. His kindness gave us peace of mind and allowed everyone, especially our elderly family members, to fully enjoy this beautiful resort. Thank you, Purba, for your exceptional hospitality and for going the extra mile. Your service truly reflects the high standards of Four Seasons, and we sincerely appreciate everything you did for our family.

Put simply, this hotel is exceptional. The sublime setting, the stunning architecture, the delicious food, the excellent facilities, the feeling of serenity. But above all, it is the warmth and hospitality of the staff that elevate it and make it so very memorable. Our stay here was quite magical and restorative. And quite unforgettable.

This was our first visit to Sayan and we went there after a week in Jimbaran Bay on the beach. The property is charming, and you enter with a walk across the bridge which was the exact same way my protagonist enters into a fantasy land in a screenplay I wrote recently. This was significant because the property does feel a bit like a fantasy land of lily ponds and rice paddies carved into a jungle with a river running through it. Our villa was stunning (multilevel with stairs circling down.) The top level had a lily pond to rest and watch the river. A circular staircase brings you into a villa with a vast outside and pool, then into a room with traditional art and carvings that changed character with turn down service. Just beautiful. I was excited about Sayan’s Spa and award-winning treatments which did not disappoint. We really loved the “sacred nap” and “Can You Keep a Secret?” excursion. It’s a small property (60 rooms I think) and unique experience. Note: there are LOTS of stairs, hills, and no elevators on property. If you go, don’t forget the sacred nap.

This hotel was out of this world. The view, the service, everything. We recommend to play music with the artists in the reception and try the anti gravity yoga. Food was great. They seem to be very organised and coordinated at the hotel. No noise or pollution and surrounded by nature. A bit expensive but worth it.

We had such a wonderful stay and want to give a special thank you to Dedi for the lovely check-in experience and for making our stay so memorable. From the moment we arrived, everyone was incredibly welcoming, kind, and attentive. The villa was simply wow, absolutely speechless! Every detail was beautiful, and the entire experience exceeded our expectations. We truly felt cared for throughout our stay and can’t wait to come back again.