Mandapa, A Ritz-Carlton Reserve

Take this from a very picky traveler. Mandapa is every bit as wonderful as most of the reviews here say it is. Book the River Villa, do the river raft excursion, enjoy the spa (ask for Rhea). Thania and Nessa were my butlers and they were incredibly fun and easy to work with. And Both Ambar and Kudu were excellent meals. Also if you're lucky to be there on Sunday, the brunch is pretty special.

Absolutely beyond exceptional. The service, the view the rooms. Could not have had a better experience. Niti was our personal helper and was available at every moment to make our stay unforgettable. She was always one step ahead anticipating what we needed and making it happen. I would without a doubt recommend this as the best hotel I’ve been to in a long time. We are currently at the st Regis in Bali and this feels like any average hotel you would see in Hawaii. However the ritz was exceptional and every corner made you realize you were in a magical countryn

I’ve been fortunate enough to stay at many luxury hotels and five-star resorts around the world, and Mandapa is, without question, my favorite hotel experience I’ve ever had. What makes Mandapa so special isn’t just the stunning property - it’s the people. This stay completely changed my perspective on what true five-star hospitality looks like. Every single staff member seemed genuinely invested in making our experience unforgettable. Whether it was the team at the pool, breakfast, dinner service, housekeeping, or the incredible team behind the special Dinner Under the Stars experience, everyone delivered hospitality at a level I’ve never experienced before. A special thank you to our butlers, Tira and Caca, who were simply exceptional. They anticipated our needs before we even realized them ourselves, thought of countless small details that made our stay feel personal, and consistently went above and beyond. From thoughtful surprises and gifts to their incredible attentiveness and warmth, they made us feel truly cared for throughout our stay. They are a huge reason why this trip was so memorable. The property itself is breathtaking. Nestled along the Ayung River, Mandapa feels like a sanctuary. Every view is beautiful, the villas are stunning, the amenities are world-class, and the food was outstanding from start to finish. In fact, we loved the resort so much that we canceled some off-property excursions simply because we wanted more time to enjoy everything the property had to offer. What impressed us most was how effortless everything felt. There seemed to be an entire army of talented people working behind the scenes to create a seamless experience, yet every interaction felt personal and genuine. That’s incredibly rare.

Everything was excellent like locations, rooms were perfect , clean and with all amenities that you look for, they keep our room clean (twice a day room makeup), excellent service , great breakfast in the morning and all excellent restaurants where we had a dinner, Very quiet and cozy area . Kewin and Vanessa both were very friendly and helpful, they took care of us like a family,

Our stay at Mandapa, a Ritz-Carlton Reserve was exceptional from start to finish. The setting along the river is absolutely stunning and provides a peaceful, authentic Bali experience. Food at all three restaurants was outstanding, with excellent quality, presentation, and service throughout our stay. What truly made the experience memorable was the incredible staff. Every team member was warm, attentive, and genuinely caring. A special thank you to our butlers, Kewin and Venessa, who went above and beyond to ensure every detail was taken care of. Their professionalism, responsiveness, and personal touch made us feel truly welcomed. A beautiful property with world-class service—we would gladly return and highly recommend it to anyone visiting Ubud.