Arini, the hotel manager, was extremely kind and respectful during our stay. She made me and my husband feel very welcome, to the extent that we felt the hotel was a second home. Thanks to Arini we’d love to visit this hotel again to meet her and the lovely staff. Highly recommend the hotel for the staff and for the great experience including a beautiful beach, delicious restaurants, and wonderful massages it offers.

Nusa Dua Beach and Spa I have to start by saying the staff are welcoming and extremely helpful, always with a smile. Beautiful hotel, the rooms have everything you need and they are kept clean. The grounds are well looked after, with plenty of greenery and flowers. The swimming pools are so inviting and a perfect place to cool off, with the added bonus of a swim up bar. The beach is kept very clean and the sea is lovely and warm. Plenty of beds available for relaxing on. Lots of eating options. I would highly recommend.

Such an authentic relaxing environment. From the moment you arrive, you feel as though you belong. The staff is so attentive and the service was spot on. They were so thoughtful putting us in the same room as 10 years ago. Had some initial issues with air conditioning and the hotel could not fix it so moved us to another room which we appreciated. Then showered us with flowers and cookies which was not needed but such a beautiful gesture. Above and beyond! The grounds are magnificent and so tranquil. Restaurants were fabulous and the shows great. We just loved it and will return again that we are certain!

Want to be spoiled? Book Nusa Dua Beach Hotel & Spa. We had, not just one, but two stays in this amazing resort and they were just perfect. First of all the Staff always helping, greeting, smiling and ready to listen. Second the restaurants inside and their food: great in all declinations of cuisine. I want to mention also the clean beach and its long secure path, ready to walk,connecting all nusa dua island resorts. I WOULD LIKE SUGGEST A COMMON FREE WI FI TO SHARE AMONG ALL RESORTS. Finally the Spa with its fantastic Balinese massages and Ladies!! Our rooms were beautiful, however because of the dumpy blankets that can be very unpleasant to sleep, we think it is necessary to install a powerful dehumidifier in every room. Certainly humidity is a normal state in Bali having such a nature with many plants, flower and gardens around! The Team and Management have been very kind and attentive making ours an unforgettable experience. Highly reccomended.

Just returned from a 2 week stay at this hotel and had a great time so wanted to write an honest review. Let’s get the negatives out of the way first… The hotel itself is quite old now and as such our room was very tired. Doors which didn’t close properly, bathroom sink which leaked and shower which flooded the whole bathroom. Our doorbell chime became stuck and maintenance were really quick to fix the problem but unfortunately we had no doorbell for the rest of our stay. The hotel was almost at capacity which was around 700 we were told, but there are very few sun loungers around the pool… only 16 or so around the deeper pool. Staff did remove towels of guests who had gotten up early to reserve sun loungers however when loungers were later occupied by other people, this caused arguments between guests which was unpleasant. As a vegetarian, I also struggled with the lack of veggie options available. Some more options at breakfast and on the restaurant menus would have been welcome. I saw even fewer vegan options. Now onto the positives… It has to be said that the staff who work at this hotel are unbelievably friendly and professional at all times. Nothing is too much trouble and everyone takes the time to say hello when passing by. They work incredibly hard and really did make our stay wonderful. The gym is one of the better hotel gyms available and although it is dated, it has enough equipment to get us by for a couple of weeks. The games room upstairs was a welcome addition too. The beach is well maintained and although people will approach you to sell sarongs/bracelets etc they are also really friendly and won’t pester you too hard. We had a really good chat with quite a few of them during our stay. It was also my partners Birthday during our stay. The front desk left a cake and flowers in our room for him which was lovely. Thankyou! So I hope this review helps anyone looking to stay here. We really did have a great time!