The Ritz-Carlton, Bali

A beautiful resort and the staff were so friendly and accommodating throughout our stay. Duwi organized decorations and cake for my husband’s birthday - the attention to detail was great! Kathleen James, Room 3111

An Amazing Stay at The Ritz-Carlton Bali My stay at The Ritz-Carlton Bali was truly an exceptional experience. I stayed in a Junior Suite – The Sawangan 2. The room was spacious and well-equipped, although I noticed a slightly unpleasant smell when I first entered the room, almost as if the room had not been occupied for quite some time. Hopefully, this can be improved in the future. The room amenities were excellent, and I especially enjoyed the luxurious Diptyque amenities provided by the hotel. The buggy car service was also very responsive. Guests can easily explore the resort at any time by simply calling Guest Services to request a buggy. The turndown service was another highlight and was delivered very well. Throughout my stay, the Guest Services team was exceptional—very attentive, responsive, and genuinely helpful. The check-in and check-out processes were smooth and efficient. The resort itself is peaceful and relaxing, making it an ideal place to unwind and escape from the busy atmosphere. The resort also has direct access to a private beach, where guests can relax on the daybeds while enjoying the beautiful surroundings. There is also a beautiful chapel within the resort, which is perfect for guests planning a wedding ceremony or simply looking for a beautiful spot to take photos. One area that I believe could be improved is the breakfast selection and taste. In my opinion, the variety was not extensive and the taste was quite standard. Considering the overall positioning and luxury experience of The Ritz-Carlton Bali, I personally expected the breakfast offering to be more impressive. Hopefully, this can be enhanced in the future. When it comes to staff hospitality, I would give it 10/10. Everyone I encountered was extremely friendly, warm, responsive, and helpful. I also noticed that the hotel has a diverse team, including international staff members. I met two foreign staff members during my stay, both in the elevator and while sharing a buggy. The way they greeted and interacted with me was incredibly warm and polite, which I found to be a lovely touch and definitely added value to the overall experience. If I am not mistaken, based on the language they were speaking, I believe they might have been from France. Overall, I would rate my stay 9/10. The few points I mentioned above are intended as constructive feedback, as I believe there is always room to make an already great experience even better. The Ritz-Carlton Bali is definitely worth experiencing, and I would be happy to stay here again

I went with a couple of friends and stayed in their villa. The rooms were impeccably clean and modern. Loved that they have a Dyson hair dryer. The private pools were immaculate which is a feat given how many trees and leaves were in the area. Our patih Tapsir made our stay wonderful and attending to all of our needs. The staff really made us feel like we were family. We ate at Sawah terrace and Kubu and the food was amazing. The hotel grounds were well maintained and very pretty. Would definitely come back here again!

We have now stayed at The Ritz-Carlton, Bali two years in a row with our two young children (aged 6 and 2), and each visit has been truly special. Last year, we stayed in the Sky Villa, where our butler, Pande, took wonderful care of us. He would come to greet us at breakfast, check on our plans for the day, and offer his assistance whenever we needed it. One thing that particularly touched us was how he arranged a departure room before our late-night flight home — such a thoughtful gesture when travelling with young children. He also prepared a gift for our children, which they still treasure to this day. This year, we stayed in the Ritz-Carlton Suite and loved having a proper dining table, which made in-room dining especially comfortable for our family. As dining at restaurants can sometimes be a challenge with little ones, we made great use of the in-room dining service. Marriott Bonvoy members can place requests and order in-room dining directly through the app, which made everything very convenient. Delivery can sometimes take a little longer at a resort of this size, but the app provides an estimated delivery time, so we found it helpful to order a little earlier when dining with young children. The complimentary kids’ menu for children aged two and under was also a lovely touch, as were the bathroom amenities. I particularly fell in love with the Diptyque Fig fragrance, which added a little moment of luxury to each day. The Ritz Kids team remembered our children as soon as they arrived, and they immediately felt at home. Even the buggy rides around the resort became a highlight for them, and every member of staff we encountered greeted us with a warm smile. The complimentary activities were another wonderful aspect of our stay. We joined the morning yoga session and several Balinese cultural experiences. Making Canang Sari offerings and weaving palm leaves into little hats with the children were moments we will not forget. We were also very impressed by the reservations team and concierge, who were attentive throughout the planning of our stay and responded to every email with care and detail. One of the loveliest surprises of this visit was seeing Pande again. We were so happy to have the chance to see him again this year, and it made our stay even more special. It truly felt like returning to a place where we are known and welcomed. What makes The Ritz-Carlton, Bali so special to us is the rare combination of a polished, sophisticated resort and genuinely warm, personal service. We are already looking forward to returning. Thank you to Pande, the Ritz Kids team, and everyone at the resort for making our family feel so at home, year after year.

We had a wonderful stay at The Ritz-Carlton Bali. The service was excellent throughout our visit, and the grounds and beach were absolutely beautiful. A special mention goes to Chiki, who provided phenomenal service in the bar and lounge. She was attentive, warm, and made our experience feel very personalized. Her service was definitely one of the highlights of our stay. The only thing is because it is extremely large, and busy it can at times feel loud. It has more of a big-resort, almost all-inclusive feel, which I think would be particularly well suited to families or guests who enjoy having everything within one large property. That said, it is a very impressive resort with beautiful grounds, a gorgeous beach, and genuinely excellent service. Overall, we really enjoyed our stay.