The Ritz-Carlton, Bali

Experience was excellent…property is absolutely beautiful,peaceful,refreshing..I was here for about 2 nights…my skyvilla was superb…my personal buttler Dwipa was very helpful,nice gentle…he take care of me and my family very well,looked after each and every requirement of us very properly….

🌹🌹 Thank you 🌹🌹 Thank you all; we truly enjoyed the pleasant stay, the warm welcome, and the excellent service. Thank you everyone—you have made my stay at your resort a beautiful memory that I will cherish. With all my respect and gratitude—thank you to each and every one of you

Our family decided to return to this family hotel a second time and were slightly disappointed in the end. Facilities remain good, service while patchy remains personable and always welcoming in nature. Some parts of the hotel are struggling to keep up on maintenance and the rooms are slightly tired and cracks forming. Pool decks are also chipping away and small parts were rotting. The main pool remains attractive though certain parts of the floor tiles are crack which need immediate attention. Service remains very attentive and personable though this is not uniform across the entire resort. Pool service is solid, dining at Beach Grill (Hen was our server) was great and the Lobby lounge was good. Miscommunication remains the weakness of Ritz Bali service; messy mixed up of in room dining food, etc These standards shouldnt be the benchmark. Ritz Kids club remain a good highlight for our children. The highlight and star remains the Executive Sous Chef Adi, who was a singular force by himself on service and food. If we would return again to Ritz...will depends on the continued hardware improvement and proper maintenance within the resort. Ritz has many things going for it as a family resort but more has to be done to earn back regular visitors.

We had a wonderful stay at The Ritz-Carlton Bali. The room was spotless throughout our stay, and the housekeeping team ( Yudi & Wira ) did an amazing job. They were always attentive, thoughtful, and made sure everything was perfectly taken care of. A special thank you to Indah, our butler, who was incredibly kind, responsive, and helpful. She went above and beyond to make our stay comfortable and memorable. Also, props to the entire team for being so warm, friendly, and welcoming. The genuine hospitality from everyone we met truly made a difference and made us feel right at home. Thank you for such a lovely experience. we look forward to coming back!

This is one of the luxury hotel in Nusa Dua, I would say they have great atmosphere and ambiance. The service, locations are perfect and they have great Kids Club called Ritz Kids and I think this is the point plus when you are on family vacation with toddler. They also have direct access to the beach, so if you want to go to the beach you only need to walk a bit within property