The Samaya Seminyak-Bali

From the second you put your feet on the lobby floor your home The super friendly staff can not do enough to make sure your stay is the best ever. Our Villa was so comfortable & the pillows are like sleeping on clouds Our fruit bowl was filled every day with fruit of our request, bananas & passion fruit Afternoon Tea everyday was total indulgence The evenings next to the pool are so relaxing & romantic 💘 We just love our stays at the Samaya

Samaya is just stunning, most beautiful place to stay in the world. Level of service exceptional. Nothing is too much trouble for the staff and always happy to assist you. Butler service available 24/7. Definitely will return for a third stay.

My Review is for the Restaurant, Not the Hotel: An Imbalance Between Price and Service I made my reservation online, and the initial communication with the person in charge was quick and smooth. I received a reply within five minutes along with a set of files to choose from. After making my selection and reaching out again, I received no response for nearly six hours. Eventually, I got a reply, but communication ceased once more. I tried calling the hotel and the restaurant, but to no avail. I had to send my personal driver to the location to finalize the arrangement in person. After that, I was sent a payment link and made a down payment of four million rupiah. I emphasized the importance of everything being well-prepared, but unfortunately, the experience fell short of expectations. Reception and Entry Experience Upon arrival, the reception was subpar. I was bombarded with unnecessary questions at the gate such as: “Where are you going?”, “Do you have a reservation?”, “What are you doing here?”—which created an uncomfortable and unwelcoming first impression. Massage Service One of the agreed services included a massage session. I had clearly stated that I required a male therapist due to my religious beliefs as a Muslim. However, I was surprised to find that the service was only available for women, which made it impossible for me to proceed with the massage. Decorations and Ambience The overall decor was aesthetically pleasing, and the sunset view was truly beautiful. However, the flowers used were very local and inexpensive in quality, which did not reflect the high price paid. Dining Experience We began at 6:00 PM with a pre-set menu of five to six courses. The first dish—two variations—was served, followed by a very simple soup about 30 minutes later. Another 30 to 40 minutes passed before the third course was served, consisting of one piece of steak and one of tuna. Finally, the cake—purchased separately for 600,000 rupiah—was served, which I found odd since it wasn’t included in the package. The service was extremely slow, and the entire meal stretched over three hours, making it quite exhausting. While the staff were friendly, welcoming, and well-mannered, the slow service significantly impacted the overall experience. Final Thoughts I paid a total of eight million rupiah for a limited set menu, average service, and basic floral decorations. In my opinion, the experience did not justify the cost at all. I have been to far more beautiful and unique places for half the price. I have no problem paying a premium, but only when the quality of service matches the value paid. Special thanks to the staff for your warm smiles—they were much appreciated despite everything.

From the moment we arrived nothing was too much trouble. The resort was 5* all round. It was peaceful there, and yet just outside there was plenty of life. People were so friendly, even when my husband and I had a slight chesty cough, they were brining ginger and lemongrass tea to our room in the evenings, which really helped us. One evening we booked to have a meal and they had organised a beautiful table overlooking the sunset and everything was perfect!. Thank you for making our stay so wonderful. Definitely recommend staying here.

This hotel is stunning, villas, food, staff, and location all get 5 * . From the moment you arrive they want you to be happy and will do anything they can to make it so. The food was amazing as are the villas and having our own pool was the icing on the cake. The only thing that disappointed us was the week we were there the sea was so rough we couldn't swim in it so didn't use the beach at all but everything else was perfect