W Bali, Seminyak

We had an absolutely wonderful stay at W Bali – Seminyak! From the moment we arrived, the atmosphere and warm hospitality made us feel so welcome. The highlight of our stay was definitely the incredible service from the staff. Everyone went above and beyond to make our time special. We especially enjoyed dining at FIRE Restaurant, where the food and atmosphere were excellent. What touched me the most was the birthday surprise – the staff gathered to sing for me, and it was such a heartfelt and joyful moment. My family and I were deeply moved, and it made this trip unforgettable. Thank you so much to Ayu and the entire team for creating such beautiful memories for us. We can’t wait to return and experience it all again!

Incredibly beautiful resort and the friendliest most helpful staff ever Bayu and Dharma were exceptional in helping with everything from tours to carriages to luggage to drinks and beyond

I would say that the reception for Ambassador Elite guest was not that great! I was not feeling any appreciation from the welcoming team! No upgrade, not much love from the front office! However a huge shoutout to Eddy the manager of the Fire restaurant! Eddy and his team were exceptional!!! They should be running the front office too lol!!! Can’t thank the personnel at Fire enough!!! Well done!!!

We had an amazing experience at this W hotel. We received a warm welcome from the management and staff upon arrival. They treated us very well. The food in the restaurants were delicious. The facilities were top notch (gym, spa, pool, etc). We definitely will plan to come back. It’s a long flight for us but definitely worth the trip. Keep it up W!!

We must admit that we are quite disappointed by our stay in W hotel Seminyak. There are a lot of fantastic reviews in TripAdvisor but the reality is different. For such a high price, the standard of the hotel doesn’t match any of the other 5 star resorts which we stayed so far. Let’s start with the breakfast. The selection is limited for a 5 star hotel. It was also confusing who is taking the orders and serving us. There were always staff dropping by, introducing themselves and asking for our orders. We found it quite nice at the very beginning but at the end it was just terribly annoying, staff showing up and introducing themselves for nothing. Very strange. One morning, coffee came twice and our ordered fruits never showed up. The hotel only has one swimming pool which was crowded during day time. Not much of relaxed swimming possible. There is only one place for towels, so you have to walk a big round around the pool if you want to have a towel or change your towel. Strangely the two restaurants for dinner have only a limited menu. One is more for seafood and the other for meat. Both extremely expensive but the food was good when we tried it during our first night. On one of our days, we walked into our room and were surprised to find a staff member inside our room, who said that he is checking the room condition. Normal practice is that when any staff member enters a room, the door is left open, so the guest knows that there is someone inside. Please be aware that there is constant lounge music playing in the whole hotel. Quite annoying during breakfast when you want to enjoy the sound of the waves. On the positive side the staff were all very friendly and also the spa was good though also very expensive. In summary, noisy and expensive hotel not worth the high price, and not for a quiet and relax stay.