The Royal Sonesta Harbor Court Baltimore

*Review of Royal Sonesta Harbor Court * Dont believe the hype I'll be honest the reviews seemed great and the pictures amazing from the web page the picture that google shows isnt the actual front. Youre across the street from the harbor. No water that close and It also claims to be a 4 star hotel. . I will be leaving a review with yelp as well. However this was our experience My partner is Retired military. Asked for the id card no problem. Didn't thank him for his service. Check in Sept 11. 2025 4 pm Checked out Sept 12,2025 6:45 am We were charged twice the first charge is the $299.75 After we checked out we were told I have to use a actual credit card as the debit /credit card was just for holding the room. The second charge i received was the 251.75 ( two different charges entirely ) when I called to request they give my money back on the 299.99 one they told me that i had to take it up with finance dept on Tuesday as they only showed the one charge of 251.75 not the second one even with the confirmation number is gave them. With a military discount Taxes, fees, etc That was going through the company. Not a third party booking agent. I don't recommend this hotel for the following reasons First we paid for Valet parking. Which was $45.00 It was- "LEFT UNLOCKED!".Apparently all night. - after we checked out and wanted the key back . It was where is your key tag. * it was in his hand* he wouldnt give the key to me until i sent my partner for it. * It's not updated interior wise. Carpet is the 70s-80s era look. The amenities arent worth the price. The installation isn't quality cause we could hear the neighbors having quality time. The bed squeaks getting out of it. We had the connecting room bang on the wall and told stop racket from the bed noises. The water pressure is lacking regardless if its the tub or shower. Theres no hot water. Just lukewarm even when you only have the hot water on. I took a bath at 430pm after a 4 pm check in Lukewarm water. Tub did drain. *-Picture 2 still full tub The tub didnt drain after my attempted hot water soak. That was at 7pm ish It's now 1032 pm and the tub isn't drained yet *-Update it did drain close to 1am I originally booked it because it was harbor facing. My outside view is picture is the temu looking Huge mirrored beehive complete with fake bee's Gave disco ball vibes- The valet is a separate charge as is the garage *The garage attached to the hotel isn't theirs its an *independent contractor*:You pay regardless for parking. The height limit is 6 foot 8 in the garage. the truck isn't taller then that. We parked in 2 different parking garages with that height without issue *When asked the garage where we would have to park.after he yelled at us to back up . All the way back as we were too big to park in the garage. ( Nissan Titan ProX4 ) not big. He said around back. ( wrong answer) So we had to pay the valet to park the truck in front. *The fridge isn't cold. I put 2 bottles of water 1 coke and a small bottle of milk (pint) in the fridge at 5 pm at 8pm they were cool not cold. Getting them from the 711 was colder then the fridge Picture There was a bug in the bottom of the fridge. The ice build up suggests it hasn't been defrosted in a minute. The towel bar is bent. It was bent to start with. They gave bottles of water to you. With a $6.00 each tag Add in there is no clear sign showing where ice is. All im never doing it nor recommending it.

! I've traveled extensively around the world, and I can confidently say this was by far the worst hotel experience I've ever had. The staff was shockingly rude, petty, and unprofessional. They purposefully made me wait 9 hours to check in with no explanation or apology. It felt like they were going out of their way to be unhelpful. The hotel room itself was in terrible shape, nothing about it felt “premium” despite what they advertise. From the rundown condition of the room to the lack of basic hospitality, it was a complete letdown. I was so put off by the entire experience that I checked out the following morning, unable to tolerate another day. To make matters worse, I had a hard time getting my money back.

This place is horrible. The neighborhood is prone to juveniles carousing the streets on scooters to drag racing until 3:00am. The night crew were less than competent. They couldn’t even get the cops down here to break it up. If they can’t do that then they deserve no business. Tons of marijuana smoking in the rooms as well (smells). This is turning into a 1 star slop house at best.

Worst experience ever but the front desk lady Michelle was awesome she was so nice and kind I would crown her queen of the day

I had a truly wonderful stay at The Royal Sonesta Harbor Court Baltimore! From the moment I arrived, Nico (the evening shift mgr) was friendly. The check-in process was smooth and my room was spotless and comfortable. I also appreciated the complimentary water. It was quiet and peaceful. Ms. Mychele and Mr. James were very attentive to my requests. I highly recommend this hotel to anyone looking for comfort, great service and a memorable stay. I’ll definitely be back!