Sagamore Pendry Baltimore

A disappointing stay and a warning to others who choose to stay here. The room type you book is not guaranteed and you may be downgraded. That's what happened to us. Upon check-in, we were informed that the Harbor View King room we booked (directly through the Pendry, not a third party) was unavailable and that we would be downgraded to a Courtyard Terrace room. There is a huge difference between having nearly panoramic views of the Baltimore Harbor and essentially having a few of the public courtyard and other rooms. Not only were we downgraded, we were given possibly the worst room in the hole property -- a ground floor room closest to the main lobby and restaurant. So, upon arrival to the room we heard a large party taking place in the courtyard. Throughout the night we were awoken to people walking through the courtyard talking. And shortly before 8:00am we were awoken to pressure washing taking place in the courtyard. Not to mention the room was really dark. The good news was Matt at the front desk told us during check-in that they had many check-outs and that after our first night we would be moved to the "nicest available Harbor View room." Imagine my surprise when I went to the front desk and was told there were still not Harbor View rooms available. So, ultimately a really disappointing stay at what otherwise is a really nice, 4.5 star hotel. Rooms are large and well-appointed. Valet and bell staff friendly. Restaurant is great. Location can't be beat. NOTE: I requested my first night to be comped, and it was. For the second night, I requested an adjustment on the nightly rate, and was told this would be granted. However, when I received my final bill, the rate was not adjusted. After some back and forth a manager did adjust the rate.

Staff were spectacularly attentive. Rooms were blissfully clean. View fromthe room was amazing. Gorgeous building and decor. Stunning pool area. A true top notch expierence not provided by many other hoteliers.

We love the Pendry! Outstanding service from the minute you pull up to Valet… and all throughout! Would highly recommend.

Upscale hotel with courteous and accommodating staff, but the surrounding party boats and restaurants blaring music until 2 AM are a real nuisance and make it hard to sleep. We have a Harbor Studio room and it is nicely appointed and very clean. Housekeeping staff is great, as is the pool staff. For the price we are paying, I don’t like that they allow locals access to the pool for a fee. Will not stay here again.

Excellent place to stay. Always very clean, workers are great, accommodations are paramount. the Area is full of items to see and to do. The restaurants in the area are great.