Akyra Thonglor Bangkok

We booked a Junior Suite and were pretty excited since MUU Bangkok is part of Hilton/SLH. Check-in was smooth but a bit disappointing, the staff weren’t interested in taking my membership details at all. I understand 3rd-party bookings usually don’t get benefits, but I would’ve expected at least points on additional spending, not just a flat no. The room itself was spacious, but the in-room phone didn’t work, and even after informing the front desk, no one came to fix it. Housekeeping also didn’t show up despite the “make-up room” light being on the whole day, which was frustrating. Location-wise, the hotel sits on top of a boutique mall with a 24-hour supermarket, which is convenient, but public transport isn’t nearby, so Grab/taxis are the main option. We did get a decent rate for the suite, but overall the experience didn’t really feel like what you’d expect from a “Small Luxury Hotel.” Probably won’t rush back.

The stay was amazing. The room was amazing, service amazing. We love your hotel. :) Not our first and definitely not our last time here. And the help of Biggy and his co-workers on our way to the airport was amazing. Helped us to weight the laguage, to arrange all with the transport. Great crew. Thank you!

We loved our stay here! Such a beautiful hotel with incredible staff. The breakfast, bar, and concierge staff went above and beyond in every area. We were given so many great recommendations and travel tips by Nun and Aey (sorry if I misspelled!). The location is close to many restaurants and some shops as well. The pool is amazing and the hidden bar is a must! Thank you for making our honeymoon so memorable!

Perfect location, clean and very friendly staff. Wooddy from concierge has good food recommendations. I will come back.

I stayed at Muu with my girlfriend for one night while passing through Bangkok and loved it so much that we booked a few more nights the next time we were in town after visiting the north. Staff are extremely friendly and helpful; big thanks to Amm at reception and Shaun at the Pool Bar. The location is also great for access to the airport and it has tons of things within walking distance. The speak easy on floor 11 is fantastic as well. Would highly recommend. I'll be staying here again next time I'm in Bangkok!