Capella Bangkok

A world class experience of hospitality and finesse at the very highest level. The entire service team excelled.

I recently stayed at Capella Bangkok for three nights in November, and it was a good hotel experience overall. Every staff member I met was professional and kind. Especially I want to compliment May, who served us at Stellar Bar and also during the Chin Chin Hour. She remembered our preferences, checked in with good timing, and of course always warm and smiling. I really appreciate her excellent service!!! I also liked the Auriga spa a lot. I used the sauna facilities every day and booked two massage treatments during my Capella stay. The spa facilities were clean and well maintained. The treatments were among the best I’ve experienced in Bangkok. The Culturist team secured a reservation for me at a particular restaurant, which is usually very difficult to get. I greatly appreciate their efforts to get it. While the service and people were excellent, I want to mention one major concern: the pool design. The pool overlooks the villa roofs with artificial lawns, and the river is mostly obscured by trees, making the view disappointing—especially for a hotel in this price range. As a result, I did not spend any time in the pool area. Fortunately, the weather was not hot enough for me to need to use the pool; otherwise, it would have been a major issue. I sincerely hope the hotel considers renovating the pool area to create a design that provides a better river view. Additionally, the visibility of the villa roofs from various areas of the property (e.g., from Côte restaurant) is not ideal and, in my opinion, detracts from the overall hotel design. Despite this, Capella Bangkok remains excellent only because of its people. Their dedication and professionalism truly make the hotel shine. However, the overall design of the hotel does not suit my personal taste.

Thanks Nancy for the comfortable Spa，really enjoy！This is my first time to do a Thai massage and oil spa，it was really strong but feel so gentle，can‘t wait to experience it next time in Bangkok！

Visit with friend and excellence atmosphere and excellence service form K may and K nook even clown visitor , we will visit again

Simply the best. Incredible hotel. Magical Stay. Staff is incredible. This hotel is managed in the most amazing way. Great location, services, food - everything is PERFECT