The Landmark Bangkok

I recently stayed 15 nights at Landmark Bangkok which is in a fantastic location. The property itself was impressive — elegant design, spotless common areas, and excellent amenities. The bedroom was especially outstanding: spacious, comfortable with beautiful view from 23rd floor. The bed was extremely comfortable, and the overall atmosphere made the stay feel luxurious and relaxing. The location was also ideal, with convenient access to nearby attractions, restaurants, and transport links, which made exploring the area very easy and enjoyable. Unfortunately, despite all the positive aspects of the hotel itself, my overall experience was seriously affected by a very concerning issue. During my stay, I was robbed twice, and the theft involved members of the hotel staff as on first occasion there were several staff entry my room however on second occasion there was only one housekeeping entering the room. It was reported to the hotel management and to police. This was extremely upsetting and completely unacceptable, especially for a hotel operating at a five-star standard where guests should feel safe and secure at all times. While I can genuinely praise the hotel’s facilities, comfort, and location, management urgently needs to address guest security and staff accountability. A luxury experience should include peace of mind, and sadly that was missing from my whole stay.

Fantastic Hotel, extremely helpful staff. Very well situated on the Sukhumvit road, only negative is it can be little noisy at night due to the area.

Booked landmark for 3 nights for my business trip to Bangkok. Very friendly reception, they checked me in before the time. For my waiting period they provided my coupons for cafe. Well decorated and spacious room, Very neat and tidy. Everything was on its perfect place. Nice view of town. The concierge, staff and housekeeping are courteous. Food was tasty. Overall a nice hotel to stay close to the main attractions of bangkok like sukhumvit 11, nana plaza, terminal 21 and metro stations.

Exceptional stay from start to finish. What truly sets this property apart is the attention to detail and the genuinely high level of service at every turn. Nothing was overlooked, and nothing felt like too much trouble. A special mention to Nita in the club lounge, who was absolutely outstanding. Warm, attentive, and always one step ahead. She made every visit feel personal and well worth looking forward to. Enormous credit also to the General Manager, Francis Zimmerman, who is doing a wonderful job running such a first-class hotel. The standards he sets are evident in every corner of the property and in every member of his team. A credit to them all, and the reason we’ll be back.​​​​​​​​​​​​​​​​

Another great stay at the Landmark, certainly one of my favourite hotels. My room was excellent, great staff, great bar and restaurants. Bed was most comfortable. Look forward to returning soon.