Mandarin Oriental, Bangkok

Stayed 9 nights. Everything was absolutely perfect. The hotel itself, the room, the decorations, the atmosphere, the staff (every single one of them), the service, the sweet considerations, the food (truly top-notch), the restaurants, the massages, the politeness, the kindness, the professionalism, the efficiency ... my goodness I could go on and on. I adore this hotel and will be back to live like a VIP again for a few days. Highly highly recommended. One of the very very best heritage luxury hotels in the world and I felt so privilged and honored to have stayed there.

Absolutely faultless experience from the MO. Incredible food, location and service.

I'm lucky enough to of been a regular for quite a few years. I had not been back here for two years, and coming back was like coming home to my world of being dipped into a glass of Champagne. The great thing about the MO here is that they keep updating and making changes to benefit the guests. I experienced the all new Gym facility, and I was blown away. The new gym facilities and decoration are incredible. All new state of the art equipment, shower area, sauna, steam room, ice plunge pool, and so much more. So much detail and effort has gone into making this area a first class experience. Andreas and the team in the gym are always so friendly, attentive, and helpful. I also loved my Spa experience again, feeling on top of the world when I left my treatment, from arrival to departure, you are treated with the warmest service. All of the staff at the MO Bangkok deliver service from the heart, there are too many names to mention as every interaction is a positive, friendly, caring, and kind experience. The pool area is run by the amazing team who are incredible. I got to meet all three Ambassadors who are long standing employees who have retired, but still have a place at the heart of the hotel, and will be there to look after you as they always have. This is the number 1 hotel in the world, faultless, with such attention to the smallest detail , they remain my favourite hotel always, and forever. With my deepest thanks to all the wonderful staff who work so hard to ensure us (the guests) have the most wonderful experience. Thank you, Simon 🙏

The friendliness upon check in was unbelievably professional and friendly. She walked me to the balcony room on 15th floor and told me everything I needed to know. That’s a full five star! After refurbishing the hotell looks great. This is our third stay here. We love Mandarin in Miami (before they temporarily closed) but this hotel cannot be compared to any other hotel we have stayed at. This is in a class of its own. Even turn-down service is exceptional! Towels. Bed linens, bath amenities- all perfect. View was amazing. My only complaint would be service at pool. Don’t get me wrong, staff is nothing but amazing and do a great job. Just miss all the different snacks we were served a couple of years back. Now you just get ice water and towels upon arrival. An occasional replacement of water and some ice cream at the end of the day. Disappointing compared to what used to be. Coffee pods were not in our room, had to call and ask. One more thing : breakfast was a complete chaos. High season I know, but there were too many people and too little staff. Ordered some pineapple but it took too long so we eventually left. Coffee and orange juice took a very long time to arrive. Same experience yesterday when having dinner at the same place. Staff were literally running around, very stressed and things took very long time to arrive. However-we really love this hotel and we will definitely come back. In the meantime, hopefully there will be less people or they have hired more staff down at the terrace restaurant.

Classic, super nice hotel, Beautiful lobby, surprisingly good food at the Verandah, all staffvery friendly, large nice rooms, convenient with the little boat which takes you to the gym in a few minutes. I would not mind staying here longer or another time. Dinner by the river is a great atmospehere. The concierge helped us locate a cell phone we had misplaced in a cab - much appreciated!