Mandarin Oriental, Bangkok

Levels of service and comfort I did not know were possible. Gorgeous Estate bang in the centre of town. It felt like staying at Buckingham Palace.

I have stayed at the worlds best hotels all my life, Europe, UAE, and everywhere else. After staying at the mandarin it seems like all the hotels I've stayed in are like trash infront of the Mandarin Oriental Bangkok. Example: a small fault happened with the bathroom door (which was like nothing) the staff came and offered free upgrades suites, free nights, etc, I was so overwhelmed that I feared that they might put the hotel on my name. I said constantly I don't need anything it is like nothing and completely fine, but the management insisted on upgrades and free nights, but I kept saying no no no. Then they still sent amazing food dishes in my room and drinks for free as a gesture, like they wanted to go out of the way for me.. There is no 5 or 7 star hotel in the world which even come close to the Mandarins services. The hotel is extremely beautiful, and their politeness, humbleness and going the extre mile for their guests will make your heart melt like butter. No 1 hotel in the world

I wanted to express my sincere gratitude for the exceptional experience I had during my recent stay. From the moment I arrived to the moment I departed, everything was truly perfect. This trip was a personal retreat following the loss of a dear family member and the responsibilities of managing their estate. The warmth and kindness shown by your staff, along with the meticulous attention to detail in my room, provided a much-needed sense of comfort and peace during a difficult time. I would especially like to extend my thanks to the front desk team, and to Ms. Pornsawan in particular, for their outstanding service and compassion. Their professionalism and care made a lasting impression. I look forward to returning in the near future and experiencing the same excellence once again. On a side note, I would encourage everyone to partake in the afternoon tea service. It was one of the best I’ve ever experienced.

Thoughtfully modern updates for a historical hotel. I felt instantly relaxed and welcomed. The lobby was a great spot to have an afternoon tea or drink with live music every evening. Beautiful hotel and attentive and thoughtful staff.

Dear Mandarin Oriental Bangkok: I don't know how to describe my experience today to you. If I had to summarize it in one word, I would say I was touched. Before I arrived, I had heard some rumors such as "Mandarin Oriental in Bangkok has regressed". In addition, I didn't receive your reply two days ago, which made my trust in you a little doubtful and shaken. But now I just want to say that those words go to hell! Today's all-day check-in experience was unparalleled. All the staff were full of kindness. I had a happy birthday like a dream. Especially this white lotus fan, this gift is a priceless treasure in a sense for a loyal fan of Mandarin Oriental. I really want to thank every staff member and Henry Cheong. And the self who insisted on celebrating my birthday in my favorite Mandarin Oriental. There is an old saying in China, "If you don't compete for the first place, you will fight endlessly." Mandarin Oriental in Bangkok has set the best example for all hotels. I want to say that I love Mandarin Oriental Bangkok and everything here. I look forward to meeting again next year on our 150th anniversary.