Mandarin Oriental, Bangkok

Top Service, rooms are beautifully arranged. Gym also high end. Pool team incredible friendly. Overall attention to details wow. Breakfast sensational. Convenient location across Iconsiam with boat shuttle any time of the day. Only disappointment was the Chinese restaurant (food and comfort due to A/C going crazy.

We stayed here for 3 nights in a deluxe balcony room which has decorated beautifully and had good river views. We had breakfast one morning in the hotel, which was very busy due to a large company event being held at the hotel, this made breakfast feel quite chaotic. I ordered the truffle eggs from the a la carte menu and asked if I could add smoked salmon and the wait staff agreed; however, when I received it there was no smoked salmon, there was some on the breakfast buffet so I added it myself. All the staff were very friendly and attentive, especially those around the pool. One morning we took the complimentary boat trips down the river which we all enjoyed. The boat transfer to Icon Siam is very good. We also visited the spa and had massages, which we would highly recommend. Our butler was brilliant, it was my mums birthday during our stay and she decorated the room etc and on our last night we spilt makeup on a dress and needed it laundering and returning within a couple of hours which she arranged for us. We also loved the Bamboo Bar. We will return

Supidcha and Sarunrat are having very nice smiles, attentive and polite. The guitarist also talented making the ambience more calming and relaxing. The restroom are clean by the lady wearing Thai traditional dress. All staff at the lounge are friendly.

Having stayed at the MO several years ago, we decided to return for my birthday weekend. We had a lovely 3 nights in a mandarin room which was spacious with great river and city views. Unfortunately, we were disappointed on our first morning when we went for breakfast. The MO were hosting a large Chinese company event for a month which resulted in an overcrowded, chaotic breakfast area. This had a significant impact each morning of our stay. There were a lot of people at all the stations (no queueing, but a lot of pushing), at times the staff struggled to replenish food such as the roast meat counter. I asked if they had any more and was told it had all gone. Considering the MO has a reputation for having the best buffet breakfast in the city, based on our experience, we would not agree with that. Furthermore, one morning I asked for freshly squeezed orange juice I was told it would be brought to our table. What arrived was the concentrate off the buffet, which was very disappointing. I asked staff what the best time would be to arrive for breakfast, I was informed ‘after 10.00.’ Considering it closes at 10.30, it would leave little time, and I doubt there would be much selection of food left by then. Breakfast aside, we never had a crowd problem at the other dining options. We had dinner at Terrace Rim Naam, which was a lovely way to spend the evening. We had drinks in the Bamboo Bar on two nights, which was good. Although, the dress code is not enforced which was unfortunate; people were wearing jeans, sports clothes etc. We also had lunch at Verandah, which was good. Of note, we also dined at Le Normandie which I have reviewed separately (very disappointing experience). Service was good in all eateries and generally throughout our stay. We booked the Evening for the Senses tour which was excellent; we will do this again if we return to the MO. Our guide was Or, she was very good. We also booked the limousine pick up service from the airport, which was a nice and convenient way to begin our holiday. On the whole, we had a mixed experience at the MO. In future, if we decide to return, I would check with the hotel if they were hosting large events in advance of our stay so that I could make alternative plans if needed.

There’s something about this place it slows you down softens everything, and makes you notice the little moments. Mornings by the river became my favourite ritual, just sitting there with a coffee, watching the city gently wake up the team remembers you, not just your room number, and that warmth stays with you throughout nothing feels rushed, nothing feels forced it all just flows so naturally.