We had a wonderful stay at the Shangri-La in Bangkok. The hotel's riverside location offered stunning views and easy access to the city's attractions. The staff were exceptionally courteous and attentive, ensuring a pleasant experience from check-in to check-out. While the rooms were slightly dated, and the bathroom appliances like the bath and shower could use some updating, the overall comfort and cleanliness were excellent. We did encounter an issue with loud guests in the room next door, but the hotel staff promptly resolved it once reported, ensuring a peaceful remainder of our stay. Despite minor drawbacks, the superb service and prime location make the Shangri-La a highly recommended choice for anyone visiting Bangkok.

This was my first experience staying at a 5* hotel. It was absolutely incredible and has set a very high bar for what I would now expect from 5* accommodation. The hotel itself is stunning, and the atmosphere is serene. This is a luxury hotel and worthy of many more stars if I’m being honest. The entire place is spotlessly clean, no signs of wear or tear at all. Everything runs so smoothly, I cannot give enough praise. The staff are wonderful and nothing is too much trouble, not that I had to ask for anything, quite the opposite actually. I was told off (gently 😂) for getting up to go to the poolside bar for a drink, and for automatically heading to the boot of the car to retrieve my suitcase. They see it that It is the staffs job to cater to your needs and even though it was a unique experience for me, I very much appreciated having my every need attended to..albeit uncomfortably to begin with. The food is excellent, there’s a wide variety and it’s all exceptional quality. If you’re looking for absolute comfort and relaxation, this is definitely the place for you!

Excellent hotel, great location, beautiful view of the river. Friendly and helpful staff. Breakfast buffet has many options. Amazing singer Jean and pianist nightly in hotel lobby bar were absolutely amazing. Great restaurants in hotel and nearby. Massage in hotel and at the end of the driveway.

Great place to stay. , thais is a 3rd time that we stayed with Shangri La .Great service, great atmosphere, we love to cone to listen the great songs at The Lounge especially Jean and the pianist, they are very good and we are very enjoyed there. Nun, the waitress at the Lounge she is very nice and the others girls who’s looked after us while we were enjoying the songs from Jean and the pianist, I would love to come back and staying here with Shangri La again for sure.

Stayed here for a few days. Loved the hotel. Being here many times and just love it. The room is great and just loved the pool. Breakfast was top class. We stay at the club level and I thought it was really worth it. The staff are so nice. Well done to all. Phong, kook, oui, ploy, Walita, Wanessa and Ball in the club level were amazing. So attentive and friendly and professional. Thank you for making our holiday extra special!!!