Sofitel Bangkok Sukhumvit

Had a wonderful stay, great location in the city, It’s right in the middle of Nana, gets crowded & noisy at night the moment u turn out of the hotel, more for families with kids to note. Hotel was wonderful, lovely room & had very good rest on the bed. Shower & bathtub was great & relaxing. LOVE the lounge, service was great, Macky & his team ensured that we are well taken care. Cocktail hour was awesome, more than enough for a light dinner! Had welcome drinks at the Japanese bar on level 1, great experience with lovely drinks. Breakfast was alright, would prefer breakfast at the lounge instead of the main restaurant. Ps: platinum member with room upgrade, breakfast & lounge access.

thought we would try again as the last time they were good. location is excellent right near Nana and Asok BTS station. also, since I was Accor Diamond I thought I would try to get more points. Booked the Opera Suite as the last time we stayed in the Legendary Suite with the pool. The Opera suite is bigger but does not have a small plunge pool and balcony. the room was in good shape and we were given a bottle of champagne, small cake, fruit platter and small container of nuts for my birthday and Accor Diamond amenity. unfortunately, service has declined since we last stayed and is the main reason for our poor rating. our driver from the airport only said hello and goodbye to us for the whole drive in. usually they ask if you are ok with the temperature, offer wi-fi password, offer water and a cold towel. not a word from this driver. we were met by Liv at the door and escorted to the lounge for check in. she only asked about our flight and the rest of the ride wqs in silence. check in was efficient but they did not offer to show us the room and asked if we needed them to show us the room. most just show the room. they did not seem keen in showing us to the room. we came back after for coffee but we had to look around the whole lounge to get someone to help us get a coffee. we ran into a kitchen worker and a cleaner and neither said hello or try to get staff to help us. we had to chase down someone from the reception desk to get us coffees even though reception staff saw us get off the elevator. while sitting i noticed staff would often check their phones. also, the clientele has dropped off since our last visit. not necessarily the hotels fault but just another reason to not go to the hotel. tried to get off the elevator-to go the lounge and four caucasian tourists just pushed on without letting us out of the elevator first. the lounge is even worse with middle aged overweight t shirt and shorts tourists all slurping free alcohol. the alcohol is free but many people I saw had three drinks in front of them. it is free flow, no need to hoard booze. also, we were told smart casual when we checked in but since when is a t shirt, shorts and flip flops considered smart casual. everyone treats the bar and food like they have been on diets/abstinence for years. the final straw is the constant nightly thumping from either the Hyatt next door or the lounge upstairs. every damn night was boom boom until midnight. it was so loud on the Saturday that even my sound machine and earplugs could not block the thumping. In summary, the Sofitel has turned into another Sukhumvit hotel for poorly mannered tourists and loud music. despite being near the BtS and close and easy transportation we will not be going back next year when we are back in Bangkok. there are way too many better options on Bangkok especially if you want a suite.

We had the pleasure of a two night stay at the Sofitel Bangkok in the Imperial Suite. We arrived at Bangkok airport, and were met by a hotel representative who took us to a vehicle & we were on our way to the hotel quickly. The vehicle was great, and was comfortable for the trip, given traffic in Bangkok is always a challenge, comfort is a must. We were welcomed by the extremely lovely staff, checked in & escorted to the room. The room itself was located on the 27th floor, had a dedicated lounge & dining room, kitchenette, bedroom, walk in closet & double vanity bathroom. It also had a seperate WC, and the absolute standout a jacuzzi on the outdoor balcony. The Club Millesime lounge was great for Breakfast, Afternoon Tea & Evening canapés/drinks. If you have Club Millesime access within your booking, this is so much nicer as a place for breakfast, quieter & more personal. The staff are all extremely friendly, and on hand to support with any questions we had which was fantastic. Next time we are back in Bangkok we will definitely be staying here!!!

I can honestly say that i have never been made felt so special at any Hotel! The staff are without exception lovely, from the pool staff, the housekeepers and especially Macky and his team in the lounge, Nok, Mariala and all the girls were amazing A very happy customer, Patrick London

Excellent service in friendly atmosphere. I truly enjoyed the evening cocktail at Sofitel Sukhumvit. Khun Macky and his team: Khun Landing, Khun Gift and everyone are doing their best to cater to everyone's need.