Sofitel Bangkok Sukhumvit

Absolutely love this hotel. The customer service is next level. This was my second time staying here and they remembered me from my first time. The team at the door consistently greeted me by name and were always super helpful. Khao, natty, tui, palm tree were amazing. The staff in the club lounge were lovely to deal with, and remembered my dietary requirements from before. The food in the club lounge was delicious. I was here during the bkk floods and the staff were so helpful. This will now be my go to hotel for bkk.

The food are very delicious. And the staff are very nice (Aey, Jiaw, Kaew, Tus, Natty)

I stayed at Sofitel Bangkok Sukhumvit in a Club Millésime room for two nights, from September 28 to 30, 2026. From the moment I arrived, I was impressed by how warm, friendly, energetic, and genuinely welcoming everyone was. The staff who opened the door for me at the hotel entrance, the team members on the ground floor, and every member of the Club Millésime Lounge on the 31st floor greeted me with bright smiles and sincere kindness. This was my first visit to Bangkok, and Sofitel played a huge role in leaving me with not only an incredibly positive impression of the hotel brand, but also a wonderful impression of Thailand as a whole. During my stay, I truly experienced what exceptional service at a luxury hotel should feel like. I’m not sure if Henry, who makes the best margarita I had anywhere in Bangkok, or Kevin, the handsome guy on the ground floor, will ever see this review, but I would like to send my warmest regards to both of you! Finally, I would like to express my deepest and most sincere gratitude to Henry, Nok, Team, Baeju, Mariela, Tui, Kevin, Liv, Yada, Kie, Q, Sarah, Ted, and every single member of the Sofitel Bangkok Sukhumvit team. You made my trip to Bangkok beautiful, enjoyable, and truly special. Your kindness, warmth, and professionalism turned my first visit to Bangkok into a wonderful memory that I will never forget. If you are visiting Bangkok, I wholeheartedly recommend staying at Sofitel Bangkok Sukhumvit. It is a place where you can experience what true five-star hospitality means—not only through the beautiful hotel itself, but through the genuine warmth and kindness of its people. Thank you, Sofitel Bangkok Sukhumvit, for making my Bangkok trip so memorable. I hope to see you all again someday!

We stayed in Sofitel Bangkok on a special occasion. Overall was a superb experience. Great food , nice ambience and the best part is amazing staff. I would specifically like to mention Mackay and staff whose service was excellent

I stayed at the Sofitel a few years ago and thought it was a little lacking, particularly around the pool. This time, the pool area has been completely transformed and is now a real highlight of the hotel. The pool has new lounge chairs and shaded cabanas, making it much more comfortable for relaxing. The atmosphere feels stylish and modern, and the new poolside bar adds to the overall experience. It has become one of the best places in the hotel to unwind. I was pleasantly surprised to receive a two-level upgrade to a lovely Club room on the 20th floor. The room had a great view over Sukhumvit’s busy streets. The Sofitel is right in the middle of Bangkok’s nightlife, making it ideal for guests who enjoy that scene. Those seeking somewhere especially quiet may prefer another part of the city. My only complaint about the room was that the toilet area was very small. It is best to do what you need to do and not linger. Almost everything in the room is controlled through a tablet, including the television. A remote sits beside the TV, but it only controls the soundbar. Using the tablet to change channels is a little inconvenient, although this was a minor issue. Service in the Club Millésime lounge was excellent. I would particularly like to recognise Mariela from Guatemala, who always gave guests a warm welcome and regularly checked that everyone was enjoying their stay. Breakfast in the club combined a small, high-quality buffet with made-to-order à la carte options. The portions were modest, so I enjoyed ordering several different dishes each morning. The Level 2 walkway connecting directly to the BTS is another excellent feature. It is particularly convenient for avoiding the rain and the crowds on the street. The only sour note was a small service decision that felt unnecessarily petty. I did not have time to use the complimentary drink vouchers provided during my stay, so I asked whether the single beer I consumed from the minibar could be complimentary in their place. The hotel declined. It was a minor matter, but the lack of flexibility felt out of character for an otherwise highly service-oriented hotel. Overall, the Sofitel is a solid luxury choice for guests who want to stay in the heart of Bangkok’s nightlife. I’m looking forward to staying again.