The St. Regis Bangkok

I’d rate our stay at The St. Regis Bangkok a solid 3 out of 5. The property itself is perfectly pleasant but not especially memorable. The gym and pool on the 15th floor are serviceable but feel undersized for a hotel of this scale. At peak times both spaces get quite crowded, and the fitness equipment is basic and a bit dated. A few things weren’t working properly (for example, some treadmill buttons), though nothing so serious that you couldn’t work around it. On the elite recognition side, everything was technically correct but felt very “by the book.” We booked through The Edit by Chase and are also Marriott Platinum, both of which include an upgrade if available. We had already booked a Grand Deluxe room (not the base category) and received no upgrade or even a mention of it at check-in. Our rate and status both include breakfast, but on the morning of arrival we were told our room wouldn’t be ready until the standard 3 p.m. check-in time. That was fine, but when my companion grabbed a piece of fruit and a muffin from the breakfast buffet, the hotel added a ~$32 charge. It’s within policy — you’re not technically entitled to breakfast on arrival day — but many similar properties would quietly waive that charge or offer a small gesture when they can’t provide early check-in or an upgrade. The overall attitude feels like “deliver the minimum promised, nothing more.” Service in the bars and restaurants was also mixed. We had drinks in the lobby lounge and struggled to get a server’s attention more than once. When the cocktails did arrive, they were underwhelming and a bit watery — not what you’d expect from a hotel positioning itself at this level. There are definite bright spots. The butler service was excellent: responsive, proactive, and genuinely helpful throughout our stay. There’s also Zuma on the ground floor, which draws a lively, clubby crowd and adds some energy to the property. Overall, this is a perfectly adequate place to stay in Bangkok, especially if you value predictability and are loyal to Marriott. It has the feel of a “generic luxury factory”: polished enough, consistent enough, but without much warmth or sense of real hospitality. If you’re looking for an efficient, branded experience where everything is more or less as expected — for better and for worse — the St. Regis will do the job.

Everything about the St. Regis is excellent. The go to hotel for Bangkok luxury . The service , accommodations and food are amazing. A 5 star experience always.

Sunday lunch with a family of ten. Great food and excellent service. We had a private room, and everything was smooth and well taken care of. The seafood was perfectly prepared — the grilled lobster was the highlight — and the steak was excellent. Big compliments to the chef. But most of all, Khun Mew’s service truly stood out. She was attentive, proactive, warm, and consistently one step ahead of our needs. If we could give 6 stars for service, it would go to her. We will definitely be back again.

I have stayed at the St Regis Bangkok over almost 40 times in the last decade and it never disappoints. Great location, value and the superb St Regis service. I especially want to mention Mike at the pool who always remembers us and welcomes us back remembering little preferences - incredible given the amount of guests he must look after. Also Miss Mew at breakfast the best service I’ve had so attentive and friendly. Will always recommend St Regis Bangkok. Only negative is the lack of live piano jazz band they used to have at the St Regis bar is no more, this is a pity as it really added to tune evening charm of the place.

This hotel is perfectly located in the center of Bangkok, with direct access to the BTS, making it convenient to explore the city. From the moment we arrived, the service was exceptional. The staff were warm, friendly, and genuinely attentive. Check-in was smooth and professional, thanks to the amazing team—especially K. Fon (manager), whose hospitality truly stood out. Our room was spacious, spotless, and beautifully maintained, a sense of true luxury. The butler service was outstanding—they anticipated our needs and assisted with everything, always with a beautiful smile. Even the housekeeping team was superb to ensure our stay was flawless. If you’re looking for a luxurious hotel in a prime Bangkok location with world-class service, this is the place to be. Highly recommended for an unforgettable stay!