El Palace

We visited this hotel in September 2025. We have stayed in 5 star hotels in major cities all over the world and this hotel is one of the very best we have stayed in. The building, the decor, the hard product is all excellent but what is unbeatable are the staff. Each and every individual staff member was outstanding. The concierge desk recognized us each and every time and handed us our room key. The wonderful lobby bar was magical. I cannot wait to return. This hotel is magical!

Wonderful experience at this first class, world-level hotel, where everyone cares and treats you with respect and friendship. They met our every need and expectation, spotless accommodations and sumptuous breakfast buffet. It's a VIP experience.

This is a great location for exploring the city from here. In the middle of everything and nothing seems to be more than 15 minutes by taxi from the door steps. Very well managed place, all personnel is extremely nice, competent and well trained. Super helpful. The rooms are nice and spacious. The hotel bar and restaurant are very nice ... and especially the latter invited for a nice sundowner after dinner.

The El Palace Barcelona Hotel is first class and exceptional in every respect. From the professional greeting and reception staff to the Bar and Restaurants, we experienced superb service in every aspect of our stay. The rooms were well furnished and decorated, and maximized comfort from the bed to the bathroom, every every feature targeted making our stay as easy and care-free as possible. The only complaint we had was the noise level from the bar music, which blasted until 0200 in the morning. When I informed the front desk the next morning, they not only gave us a room on a higher floor; they also significantly increased the the suite size and features. It was clear that they wanted to make up for the inconvenience and ensure we had the best possible stay experience...and they succeeded.

I would like to express my sincere appreciation for the wonderful stay I had at your hotel. The property is beautiful and exceptionally clean, and every single staff member, without exception, was outstanding—serving with dedication, professionalism, and always with a smile. I would like to extend my special thanks to Ms. Ramia Kouba, who kindly introduced us to all the facilities and services of the hotel, thoughtfully arranged a special occasion for us, and assisted with all our needs during our time in Barcelona. I would also like to thank the bakery staff member for designing a truly wonderful cake for our special occasion. Overall, the hotel played a significant role in making our trip to Barcelona memorable and enjoyable.