We just had an incredible time at the hotel! The room design was absolutely stunning, capturing that classic luxury that made us feel like we were staying somewhere truly special. The staff was incredibly efficient, making our whole experience smooth and pleasant. One standout star was Sergi at the front desk.He made sure we had everything we needed during our stay. Also, the overall ambiance of the hotel, the spa, the breakfast room and the relaxing terrace, added to the charm of our visit. Also we would like to higlight the quality of the amenities on the room. Thank you guys :) WE RECOMMEND IT! <3

We had lunch on the Rooftop. The restaurant, bar and pool are stunning. It’s truly beautiful. However the service was not up to a 5 star hotel. We had a reservation for 1pm. When we arrived the hostess was also the waitress. The bartender was busy too. Eventually another 2 waitresses came up. But it took a half hour for drinks, longer for a tomato salad and 3 sure items. We asked for a second round of cocktails and they came after we had finished our luncheon. But the salad, the crispy chicken and the potatoes were delicious! We did not care for the croquettes as much. They were bland. We certainly would go back though.

We have seen quite some hotels of the LHW network though the El Palace really stands out! Great location in the bustling city center of Barcelona, though with a nice and stylish atmosphere inside and the most superb staff. Contact with all departments has been great. Thank you so much for an unforgettable holiday

We recently stayed at the Hotel Palace Barcelona and loved every bit of it, especially the classic luxury vibe of the rooms. The staff was super efficient, making everything smooth and easy for us. We did run into a little snag with the air conditioning in our room. But no worries, Sergio at the front desk was all over it. He couldn't fix it right away, but he handled it like a champ, offering us another room quickly and with a smile. His way of talking and dealing with guests was just super impressive! Also, can't forget to mention the unique smell of the hotel and the awesome terrace. These were definitely highlights for us. It’s clear that stuff can go wrong anywhere, but having this accurate service and staff around makes all the difference. We’re really happy with our stay and will totally be back. It was a unique experience that we totally loved.

HotelEl Palace was magnificent. Not only is it beautiful and in a great location, but the staff members go the extra mile to help make sure every guest has a fabulous experience. EVERYONE we encountered from reception staff, concierge, door people, aitstaff were professional and courteous. We loved the hotel amenities - especially the rooftop bar and downstairs lounge.