Hotel Miramar Barcelona

We have just had the nicest 4 days at this hotel; the staff went above and beyond to ensure that we celebrated a birthday and our anniversary in style! We were most touched especially, by the extra lengths Lucia and Liliana went to, from an early check in and complimentary room upgrade with a bottle of fizz in the room, to birthday cake and lit candle at breakfast! A late check out was no problem, a complimentary executive airport transfer was kindly offered at the end of our stay and a general willingness from all the staff (a special shout out to the pool bar staff too!) was much appreciated by us both, to make this a wonderful and relaxing break. The hotel is smart, clean, smells divine and has lovely touches, from contemporary art work and installations to an airy cocktail lounge with live piano music. The pool area had ample sun lounges, towels, sun and shade, a great pool bar, with a tasty menu offering and attentive staff. We very much enjoyed the fact that the hotel is slightly out of the very busy part of the city but only a 10 minute taxi ride into the gothic quarter. It was nice to escape the crowds and return to our swanky pad each night! What a perfect few days. A sincere thank you from us both. We have already recommended you to friends and would love to return again!

Hotel Miramar is a truly beautiful place. The grounds feel like a magical little oasis looking down over the city. The staff are so warm and considerate. My boyfriend and I got engaged while we were staying there, and Liliana and her team helped him with preparing an incredibly beautiful room to come back to. She went above and beyond to arrange things perfectly. Flowers, rose petals all over the room, Cava, chocolate strawberries .... all presented absolutely beautifully. The rooms, pool and ambience of the hotel are wonderful. Hotel Miramar will always hold wonderful memories for us and we feel very lucky to have stayed there on such a special night. 💕

Lucia, Jahan, Mohammed, and the rest of the staff made us feel like absolute VIPs from the moment we arrived. We received such a warm welcome, and throughout our stay everyone greeted us with genuine smiles and provided exceptional service. Any extra requests we had for our room were handled immediately and with great care. The rooms were spacious, spotless, and equipped with everything we needed. Since we decided to extend our stay, we also had the opportunity to experience a room with a larger terrace and also another one with a balcony, both incredibly spacious and perfect for enjoying a morning coffee or a nightcap. The pool area is absolutely stunning: peaceful, relaxing, and with a wonderful atmosphere. The gym is outstanding, offering excellent equipment as well as generous amenities in both the workout area and the locker rooms. We would highly recommend this hotel. Its location is perfect, peacefully situated away from the crowds of La Rambla, yet still within easy walking distance if you want to explore the city. If you prefer not to walk, there is a taxi rank conveniently located just outside the hotel. Only thing I would ask for would be more champagnes by the glass (and by the bottle) in the Champagne bar.

If you want to pay premium 5-star rates for DMV-level efficiency and hostile service, book Hotel Miramar. The rooms are nice and the ocean views are exactly as advertised, but a luxury hotel cannot survive on a view alone. The customer service and management here are completely broken. It is a beautifully appointed trap run by an untrained, indifferent staff. Service at the pool was nonexistent. A staff member was openly belligerent, forcing me to escalate the issue directly to the Hospitality Manager. The intervention changed nothing. The staff remained checked out, there was zero atmosphere, and guests had to hunt people down just to order a drink. Getting simple items to the room felt like a war of attrition. It took seven phone calls over three days just to get coffee cups for the room's coffee maker. Getting an extra pillow took four separate calls. The internal communication here is nonexistent—you aren’t being served, you are begging. The absolute breaking point was the hotel losing my wife’s vital, overnighted medication. They claimed they couldn't find it for the entirety of our stay, only to "find" it two days after we checked out. When we sent a courier to retrieve it, the staff claimed they lost it again. Once they finally located it a second time, they had the audacity to demand we pay the courier charges to fix their own mistake.

Cons: Nearby beach clubs are playing constant loud thumping music and the rooms are not sound proof. Very slow guest services, had to ring more than 7 times before they pick up, and then needed a reminder call after housekeeping hadn’t come after almost an hour.too All information is meant to be on the TV, but nothing comes up for dining, menus etc. A very unintuitive tv system. No information was given at check-in about breakfast, facilities or anything. Pros: pool area is nice. Light switches are well placed and marked. Power is by the bed for chargers. Coffee and tea are in the room. Really nice large and thick towels. Nice bathroom and good rainfall shower. Nice views over barcelona and the sea.