Hotel Neri

What an incredible experience at Hotel Neri! Mauro took great care of us and made sure we were satisfied with our beautiful rooms. He was exceptionally warm, welcoming and accommodating. A true gentleman. He also made some incredible recommendations for restaurants that we could walk to. Each one was absolutely fantastic. The hotel itself is absolutely stunning. It’s in a restored 12 century castle in the Gothic Corridor of Barcelona. It’s surrounded by incredible architecture, shops, cafes and restaurants. What more could you want? We’re looking forward to returning to Hotel Neri soon!

We were greeted with a glass of cava, the reception staff were friendly and professional. They went over and above to make sure our stay was comfortable. The bar staff were great and welcoming. Our room was lovely and housekeeping was brilliant. The rooftop terrace is beautiful with a pool. A great place to relax and have some peace from the crowds. A great location . Highly recommended.

The staff were attentive and the location was excellent but a room with a terrace - no view and curtains up on the terrace to hide the building work cost £720 per night! The room was clean basic. We ordered room service the first night - a club sandwich. Calling to place the order and no one answered. Went downstairs in my dressing gown to place the order and was told that the room service number had changed. It was the worst example of a club sandwich I have ever seen (I have a pic if you'd like to see), no napkin or dips ie tomato or mayonnaise on the tray. We went out after that for all our meals. The Samsung tv was basic and provided no access to streaming channels. A Nespresso machine was advertised but on arrival had been replaced with fresh bean option. I had to call housekeeping on the first morning as it said it needed emptying. The morning after our arrival I gave a list of items to the receptionist that needed fixing: replace bulbs not working - one in the ceiling and a flickering light next to the bed, bathroom door had a major squeak and needed oiling. Also to remove the price of room service from our bill. Generally paint work was chipped, the air conditioning grill dirty. All these things can sometimes happen in any good hotel but at £720 per night - he room price was exorbitant for the standard of the room and our experience.

Location was great, room very comfortable, staff very accomodating. Since this hotel is tucked away on a small street, the staff had to get our luggage from a square and walk it to the hotel. They arranged our transfers and made sure we were on time for departure. Restaurant had a great breakfest, menu at dinner was somewhat limited but everything tasted great.

Hotel Neri is an absolute dream. We loved the location, the gorgeous indoor and outdoor spaces, the thoughtful details in our room, and most of all the incredible staff. Thomas was the first to greet us with his friendly smile and warm welcome. He was so joyful, thoughtful, and helpful in every way. Also, his language skills are incredible! We loved our outstanding breakfasts at Hotel Neri -- truly the best we've ever had. Looking over the beautiful Plaça Sant Felip Neri from our favorite table, wonderful Prem looked after us each morning. The other two staff members who helped with breakfast were also very attentive. We appreciated that the breakfast was not buffet style, but instead a lovely tray with a delicious assortment of breads, fruit, yogurt, fresh juices, etc., accompanied by a menu of many items made to order. We did our best to order each and every breakfast dish during our stay, but it is impossible to pick a favorite as they are all delicious. We chose one of the apartments for our accommodations. The space was very inviting and thoughtfully appointed. In addition to slippers and robes, there were also beach towels, a tote bag, and sun hats in the closet. Having a separate space outside of the bedroom was ideal. We would definitely stay at Hotel Neri again on a future trip. It was a rare experience to feel so welcomed by each and every member of the Neri team, including each person who helped us at the front desk. The experience felt like we found a home away from home in the heart of the Gothic Quarter.