Hotel Sofia

The hotel is good. I loved the warmth of the staff, especially Lorenzo, who helped me a lot in getting things as per my need. That meant a lot to me after a long tiring journey. (Not sure why the hotel staff felt that they didn't serve me well, and hence left an apology note!)

Simply the best in Barcelona. True to the brand motto, ‘Go Grand,’ Grand Hyatt Barcelona delivers superior service, large-scale comfort, and elevated experiences. It embodies all of this and stands as one of the finest hotels not only in Catalonia but in the world! Grand Hyatt Barcelona is just a five-minute walk from FC Barcelona’s Camp Nou Stadium, 400 metres from Maria Cristina Metro Station, and three metro stops from the bustling Plaza España too. L’Illa Diagonal Shopping Centre can be reached in a 12-minute stroll. The pool and spa are fantastic, this is high quality, high luxury at its best! Highly recommended!

We stayed here two nights. One night we paid for, another night as part of our Regent Seven Seas pre-cruise package. We paid an extra $100 to get into a room mid-morning, which was worth it having flown overnight from the US. We have been to Barcelona many times and usually stay in an apartment rental near the El Born area. This hotel is located in one of the most exclusive neighborhoods in the city. The hotel was very busy. On our first morning, we waited in a very long line about 30-40 minutes to get into the breakfast restaurant, only to be seated in the bar area at a very low table. All the hot breakfast food was cold. They do have a nice rooftop restaurant, Maymanta, where we got drinks one afternoon.

Thanks for the great service of the front desk of the hotel, especially to Andronik, who with dedication assisted in many areas.

Not HYATT!!!?? It’s a GHOST HOUSE - a DIRTY, STINKING, OLD OLD OLD GHOST HOUSE : PACKED WITH ROTTEN SEWAGE SMELL WHICH GREETS YOU AS SOON AS THE ELEVATOR DROPS YOU WHERE YOUR ROOM IS … THE ENTIRE CORRIDOR LEADING TO YOUR ROOM IS ITSELF “GENERATIONS-OLD” & DECORATED WITH RUINS OF CENTURIES OLD STINKING WOODEN PANELS & CENTURIES-OLD, FADED, TIRED VERTICAL MIRRORS THAT ARE PEEKING FROM INBETWEEN THE EQUALLY TIRED WOODEN PANELS !! IT’S A “HORROR-MOVIE” SCENE ONCE YOU LEAVE THE DECEPTIVELY COOL RECEPTION AREA. Just a TRAP - to cheat and take advantage of innocent guests who blindly book this hotel thinking it’s their own favourite “HYATT”. Surely NOTTT HYATT !!! Just a GHOST HOUSE of a hotel. We are very very old members of Hyatt & we just stepped into this hotel & VERY VERY QUICKLY STEPPED OUT. Never again. Never ever again.