InterContinental Barcelona

Our room was spacious, comfortable and spotlessly clean, and housekeeping maintained it very well throughout our stay. Breakfast was excellent, with a very generous and varied selection. We arrived before the official 3:00 pm check-in time, but the hotel kindly allowed us to check in approximately one hour early at no additional charge. Until then, we were free to use the hotel’s facilities, while the porter stored our luggage securely. Secure luggage storage was also available after checkout. This was convenient and very much appreciated. The rooftop pool and bar are also an excellent feature. The bar offers a perfectly good selection, and the prices throughout the hotel—including the rooftop bar and restaurant—are in line with what one would normally expect from a five-star property. The spa, however, was disappointing. Complimentary spa access was advertised, but we were asked to pay an additional €45 per person to use the automated water-massage facilities, with a 90-minute time limit. This option appeared among the treatments and did not seem to be clearly available as a standalone service, only as an add-on to other treatments. Nevertheless, when we entered the spa without booking any treatment, the charge was presented almost as though it were required to use the facilities. At €90 for two people, this felt excessive and insufficiently transparent. When I asked the spa receptionist why this additional payment was necessary, communication was extremely difficult because the receptionist spoke very little English and did not appear to understand my question. I therefore wanted to raise the matter again at checkout, but communication at the main reception was similarly difficult. The staff struggled to explain even the deductions from the deposit and the tourist tax, and they did not understand my question regarding the spa charge. In an international five-star hotel, I would reasonably expect reception and spa staff to have a sufficiently strong command of English to explain charges and address guests’ concerns. It was also unusual that nobody asked how we had enjoyed our stay, either during checkout or afterwards by email. Most hotels we have visited actively request feedback, so the apparent lack of interest was surprising, particularly at a property of this standard. Overall, this is a very good hotel with excellent rooms, housekeeping and breakfast, as well as a pleasant rooftop pool and bar, helpful luggage storage and flexible early check-in. However, the unclear spa pricing, communication difficulties and lack of interest in guest feedback prevented it from being a true five-star experience for us.

🌟🌟🌟🌟🌟 From the moment I arrived, it felt less like checking into a hotel and more like being adopted by a group of hospitality superheroes. The doormen greeted me like I was Beyoncé in a thunderstorm—smiles, umbrellas, and they even remembered my name like we went to high school together. (Spoiler: we didn’t.) Every single staff member I encountered—front desk, bartender, managers, club crew, the person casually refilling the mints—treated me like I just won an Oscar. I half expected confetti to fall from the ceiling every time I walked by. It was that good. By the end of my four-night stay, I didn’t want to get on my cruise ship. I actually considered hiding in the hotel closet and declaring squatter’s rights. That’s how “at home” I felt. Now let’s talk room: huge, spotless, cozy as a bear hug, and stocked with more tea, coffee, and water than a British royal picnic. The bed? So comfortable I’m convinced it was made from clouds, dreams, and possibly marshmallows. The lobby bar? Dangerous in the best way. The bartender made me feel like I was a regular… which is wild because it was literally my first time there. I was like, “Do I live here now?” IHG, this place is a crown jewel. Put it in a commercial. Carve it into Mount Rushmore. Whatever you do—brag about it. You nailed it. I’ll be back faster than you can say “room service.” A+! DO IT! 🙌👏🍸🛏️ Oh, and the food? YUM!

This is my first stay at this property arriving post cruise and my only regret is not staying here pre-cruise as well. I am Diamond Ambassador with the IHG One Rewards program for context and have Club Lounge access through the Milestone Rewards portion of the program. Coming from the cruise, we arrived at the hotel early in the day and were taken up to the lounge to check-in. Our room was not ready yet and we were relaxing in the lounge for some time. They had chosen an upgraded room for us, but after inquiry it turns out the guest was also Ambassador with a 4pm check out. They very kindly offered to put us in another room immediately and then move us to the upgraded room later. We really didn't want to use two rooms or move later, so we said the downgraded room would be fine, we just needed a nap. After a bit more looking she found an upgraded room anyway! There were two doors going into the room, the main door off the hall and the a second door between the bathroom and bedroom. The windows were double layers installed and if you have been to any Barcelona hotel that has them, you know what a huge difference that makes. In other words, the room was completely quiet. Comfortable bed, great pillows, good water pressure, great towels, all the things one would expect from an InterContinental. The room was very large with an L shaped sofa. A really nice oasis. The next surprise was the evening drinks and canapé service which runs from 3-7pm. Good quality wine and an interesting spread. Some items were interesting for their pairings, or lack thereof. For example, there was some really delicious guacamole, but no tortilla chips, crackers or bread in sight. But overall a nice spread. We had dinner on the rooftop at a a place billed as a "pop up", but the menu was delicious and had a beautiful view over the city. As we had the Club Lounge access for breakfast and we were told the buffet serves exactly the same downstairs, we chose drinks for our Diamond Welcome Amenity and that turned out to be a great choice. The rooftop lounge on the opposite corner had live entertainment and a beautiful view over the other side of the city. Breakfast in the Club Lounge was a very nice spread with cooked to order items available as well. Checking out at the main front desk, Wendy was so nice and cheerful. All of the employees were fantastic. We will definitely be back here on our next Barcelona visit.

A very big spacious and beautiful hotel with some annoyances. The location is good for Montjuic or for trains to Montserrat from Plaça de la espanya. However it's far from central city areas like gothic quarter. Our ac was fine the first night but had an issue the second and the room became very hot at 3am. It resolved by 9am. The staff is very pleasant but seem to be cycling in and out a lot. Every 20 min you see new members of staff which leads to repeated follow-ups for requests. Breakfast was very nice and expansive. Noise level was good the rooms were clean. If you get breakfast included it's a good value for money.

You would expect a hotel of this quality to be an absolute fortune--thankfully its not and has to be the best value for money in Barcelona. The place is stunning. Thev staff are 5 star level across the board and offer an elevated service style which just works so well. Roof top pool is fantastic as is the restaurant here--one little negative is that they allow smoking here which is not great. Rooms are beautiful and clean. All in all 5 stars and a great place to stay.