Mandarin Oriental, Barcelona

Our first time staying at any Mandarin Oriental, although we have thought about it on many previous occasions. We are just unable to understand why we have waited so long to do this. This hotel is absolutely stunning. The building itself is so beautiful. Every single member of staff we encountered went above and beyond to ensure that we had the best stay ever. The food offering was outstanding and we are experienced and confirmed foodies so we are often hard to please on that front. At the Mandarin Oriental, we thought that every restaurant was nothing short of superb. We had a junior suite on the first floor and it was just so beautiful. Very difficult to pick out any single thing on which comment but the shower in our room was the best we have ever experienced in any hotel anywhere anywhere in the world. I suppose in the interest of balance the only negative I can find is that in spite of being beautifully designed, and very modern Spanish style, many of the doors in the property – for example the toilet door in our suite – were incredibly heavy and difficult to open with very small and awkward handles. (This is an observation rather than a criticism and it no way devalues the positive things I have said about this lovely property!) So thank you Mandarin Oriental and you can guarantee that our next hotel booking will be a Mandarin Oriental.

Alarm bells once again ringing when a so called 5 star property fails to answer emails pre stay. All in all our guest journey and service was the worst we have ever experienced from a 5 star hotel and in particular a MO. They also think its acceptable to add on an extra 700 euros for children to stay at the hotel despite the advertised rate being shown to them. If you are friends of MO like we are and told them they still only offered us a Room only rate with the ridiculous childrens charge added on for good measure. All in all a very very disappointing experience with MO Barcelona.

Our stay at the Mandarin Oriental was absolutely stellar! The customer service is beyond excellent, and there are so many little touches that made the stay perfect. For example Fahrenheit temperature control, triple glazed windows, Miriam Quevedo bath products, lush bath towels, two sets of robes, turndown service. And the spa is one of two Forbes 5 star spas in Barcelona. We really enjoyed the rooftop bar, but the inside Bankers Bar was our favorite. It is very unique and used to be an old vault! The entire staff, from check-in, breafast service, concierge, bar and bellman were EXCELLENT!

Just left this phenomenal hotel. An absolutely lovely stay in downtown Barcelona. The entire team was excellent but a particular thanks to Paula for all her attentive care during our stay. Next time that we will are in Barcelona, we most certainly will return.

### Review of Mandarin Oriental, Barcelona The Mandarin Oriental in Barcelona is a luxurious escape that combines elegance with exceptional service. From the moment you step into the hotel, you are greeted by a stunning lobby adorned with contemporary art and a welcoming atmosphere. **Accommodations**: The rooms are beautifully designed, blending modern aesthetics with comfort. Our suite offered breathtaking views of the city and was equipped with high-end amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep. **Dining**: The hotel's dining options are superb. We enjoyed a meal at the Michelin-starred restaurant, which showcased innovative dishes made from fresh, local ingredients. The breakfast buffet was equally impressive, featuring a wide variety of options to start the day. **Service**: The staff at Mandarin Oriental are attentive and professional, always ready to assist with a smile. Their personalized service truly enhances the overall experience. **Location**: Situated in the heart of Barcelona, the hotel is conveniently located near many of the city’s famous attractions, making it easy to explore. Overall, Mandarin Oriental, Barcelona is a perfect blend of luxury, comfort, and impeccable service. Whether for a romantic getaway or a lavish retreat, it’s a destination that will leave a lasting impression. Highly recommended!