Mandarin Oriental, Barcelona

My husband and I went for a quick getaway from the kids. Staying at the Mandarin Oriental made our trip extra special. The room was upgraded unexpectedly to include a lovely little balcony overlooking the main street. The staff were warm and attentive. They answered any questions we had and gave wonderful recommendations and help with restaurant bookings and activities. The spa was one of the best I've been to in my life, and I go to a lot of spas for massages. The next time we come to Barcelona we will 100% stay there again. What a special place.

While this hotel is in a great location and we had no issues with the staff (they were very friendly), we felt that the minimalist decor and overall size of the room/bathroom was very small and dark for the price. The bed was very hard and the pillows flat and there wasn’t even a small desk in the room in order to get any work done if needed. The buffet breakfast left a lot to be desired and service slow. Apparently we were upgraded because we’re Amex Platinum users, but there was no real upgrade because nothing was special about the room or view.

.My boss stays at this hotel every year. After leaving a T-shirt in his room, I contacted the hotel via WhatsApp. They confirmed they had found it and asked me to pay €75 for shipping, which I paid immediately. Since then, one week has passed with no tracking number, no invoice and no update whatsoever. I contacted them again yesterday and, once again, received no response. Charging €75 to ship a T-shirt is already excessive, but taking the payment and then simply ignoring the customer is completely unacceptable for a hotel of this standard.

We had a really lovely stay at Mandarin Oriental, Barcelona, and one of the biggest highlights for us was the location. The hotel is right on Passeig de Gràcia, in the heart of the city, and it’s incredibly convenient for exploring Barcelona. It’s just steps away from Casa Batlló and only about a 5-minute walk to La Pedrera (Casa Milà). There are also plenty of shops, restaurants and other attractions within easy walking distance, and the metro is very close by, which makes getting around the city very easy. La Rambla and the Gothic Quarter are also within walking distance. We really enjoyed the breakfast buffet, which had a great variety of choices. There was plenty to choose from, and it was a very nice way to start the day. The gym was also good — not huge, but it had enough equipment for a proper workout while travelling, which was more than sufficient for us. We also spent some time at the rooftop bar, which has a lovely atmosphere and is a nice place to enjoy a drink. Unfortunately, during our visit it was quite hot and windy, so we couldn’t enjoy it as much as we would have liked. Of course, that’s more about the weather than the hotel itself! What really stood out throughout our stay was the staff. Everyone we encountered was friendly, professional and attentive, and we always felt well taken care of. Overall, Mandarin Oriental Barcelona is a great choice if you want to stay somewhere central, comfortable and convenient, especially if you plan to explore the city on foot. The location is hard to beat, and the warm and attentive service made our stay even more enjoyable. Would definitely recommend and would happily stay here again when visiting Barcelona! ❤️

Great location, extra-friendly service, beautiful hotel inside & outside. Rooms were a good size & breakfasts were very good. Great art gallery right below hotel & can see from entrance. Would definitely stay again!!!