Monument Hotel

The concierge and front door services were superb. My luggage was lost by the airline, the concierge, Mr Cestells was very kind and helpful. The entire front staff was amazing. One of them was literally in the street flagging down 3 taxis for our group. The rooftop restaurant is also great. The wait staff is truly wonderful. They were so friendly and helpful. The 3 nights in Barcelona were the best days of our 16 day trip thanks to us choosing the Monument Hotel.

The hotel used to be better. Very rundown. Check in is laughable. They conveniently never have upgrades for Amex FHR. AC is bad on half the rooms so it’s a lottery. Elevators were only partially working. Only good thing is location.

The service, cleanliness, food and most of all location are the best. The “balcony “ and Junior Suite are a bit small, but comfortable. The bathroom is a good size. We did not have much of a view, we looked out on the inner area looking at other buildings, but it was very quiet. The rooftop area is a lovely place to hang out.

Our entire family absolutely loved our time in Barcelona. We shared in 3 rooms…the Suite Paseo de Gracia, Suite Monument, and Family Room which was 2 adjoining rooms. Experiencing the Monument Hotel was spectacular. Service was top notch at every level. The rooms are exceptionally clean and room service includes complimentary drinks, snacks, and fruits restocked daily. The bath and body products are Diptyque Lait Frais one of my favorite scents. The breakfast is well worth the price. Fresh fruits, breads, vegetables, nuts, , pancakes, eggs, anvocado toast, and almost anything else you’d ever want prepared. It’s served from 7-11 am. Artem was an exceptional attendant and gave us the best service each day getting in and out of the hotel on our way for the day! Very hard worker. Andrea decorated our little princesses room with a castle themed presentation including stuffed dragons, a welcome princesses letter, balloons and made the room a true princesses castle! Andrea was so exceptional at every detail throughout our entire vacation. We’d like to thank the entire staff from our breakfast crew to our housekeepers to our concierge team for giving us the family vacation we hoped for. The location was perfect for everything we experienced in Barcelona ! 10 stars and higher if I could rate the Monument hotel. Excellent well trained courteous team!

We booked Monument Hotel last minute through the Amex Fine Hotels & Resorts program after a frustrating morning at another property where we were left waiting for hours in a crowded lobby. Since we only had one day in Barcelona, I wanted our stay to feel special, and Monument Hotel delivered in every way. I called ahead to confirm availability and was warmly assured we could be accommodated. We came right over from the Diagonal area, and from the moment we arrived, the experience was flawless. A kind bellman greeted us, took our luggage, and escorted us up to the front desk where we were offered water and a thorough overview of the hotel’s amenities. The hotel itself is a gorgeous boutique property located in a prime shopping area surrounded by luxury brands like Rolex, Hermès, and Cartier. We booked a Junior Suite and were delighted by the high ceilings, elegant design, and a beautiful balcony overlooking the tree-lined street below. The bed was incredibly comfortable—like sleeping on a cloud—and the room had plenty of space to reorganize our luggage for our flight the next day. Breakfast on Level A was a treat, with a fresh cold buffet and made-to-order options like eggs, omelets, pancakes, and French toast. Although a storm kept us from visiting the pool and rooftop bar, we found the ambience of the entire hotel relaxing and luxurious. Subtle floral scents floated through the air, adding to the overall sense of calm. We didn’t dine at the Michelin-starred restaurants onsite since I was traveling with my son (who’s a bit of a picky eater), but room service was prompt and satisfying. Every staff member we interacted with was kind, helpful, and professional, making our short stay feel effortless. If I return to Barcelona, I wouldn’t hesitate to stay at Monument Hotel again. It’s a perfect blend of location, service, and boutique luxury.