NH Collection Constanza

Wife and I stayed three nights at the Hotel Constanza Barcelona after the Disney Cruise — Saturday, Sunday, and Monday nights, checking out Tuesday morning. We had an excellent experience throughout our stay. Everyone was very friendly, welcoming, and eager to help. The staff kindly held our luggage until our room was ready, assisted with our bags, and promptly arranged taxis when needed. The room and bathroom were both very clean, and the hotel overall was exceptionally well maintained. The rooms were spacious and comfortable, which made the stay even more relaxing. The rooftop pool area was especially relaxing and very nicely done. The room also included bathrobes and slippers, which was a very nice touch. The breakfast buffet was outstanding, with an excellent selection of breakfast items each morning. The staff gladly prepared made-to-order omelets for us several times during our stay. The food service team was hardworking, efficient, professional, and genuinely eager to provide excellent service. The quality of the food and overall breakfast experience was exceptionally well done. Although the hotel is considered more of a business hotel, my wife and I stayed there for sightseeing and leisure following a cruise, and it worked perfectly for us. The location was excellent — just a short walk to the L3 Metro line, which provided quick and easy access into downtown Barcelona within minutes. There is no need to stay in the middle of the noise and congestion of the city center to enjoy Barcelona. We found this location far more relaxing and comfortable while still being very convenient to everything we wanted to see and do. Housekeeping, maintenance, front desk, and restaurant staff were all consistently kind, professional, and attentive throughout our stay. We would absolutely stay here again and strongly recommend this hotel to other travelers visiting Barcelona.

Highly recommended. Walking distance from great cafes and restaurants. Very safe, we walked every morning to local cafes and at night to dinner. Taxi-stand across the street. Great staying outside city center, able to enjoy/experience the local culture/cuisine. Staff very helpful in identifying high quality restaurants, especially Maria as reception.

Good location, close to train station. Hotel staff very good. Recommend to upgrade the hotel quality, furniture and services.

A lovely upscale hotel attached to an awesome mall. Several excellent restaurants within walking distance. The Hop On-Hop Off bus also stops nearby. Extremely satisfied with my 2-day stay. Would definitely recommend!

I stayed at this hotel with my husband in February, and unfortunately, it was a big disappointment. When we arrived in our room, we immediately noticed several issues. The kettle smelled strongly of bleach and was leaking water. The bathroom had visible mold, which is completely unacceptable. Overall, the room felt outdated, with old switches, temperature controls, and power outlets. Instead of proper curtains, there was a blind that looked like a sheet. The bathtub had visible white repair marks, and the radiator was rusty. It’s important to mention that we paid extra for a superior room, which was advertised as including free wellness access. This was misleading — the wellness is only free for 30 minutes! Upon arrival, there were no bathrobes or slippers in the room, so we had to contact the staff to request them. Another unpleasant surprise came when we entered the wellness area — we were asked to pay extra for a swimming cap. Overall, this hotel did not meet our expectations at all, and I would definitely not recommend it. The location was quite okay. There is a playground outside where you could hear children playing some kind of sport from the morning. The atmosphere in the hotel was average. When we were leaving, the hotel employee asked us if we were satisfied and when we answered that we were not, we explained all the shortcomings to her and she didn't even apologize to us - she didn't have any reaction.