SLS Barcelona

I went to a wedding in Barcelona on July 28th for 2 nights and stayed at the SLS hotel . Reception took a deposit of 200 euros to be held incase I had room service or used the mini bar . On departure I was given an invoice which shows I had a nil balance. My deposit has not been refunded and the hotel is not responding to any emails . If I receive my refund I will delete this review .

We recently stayed at SLS Barcelona and, unfortunately, it wasn’t the relaxing luxury stay we were hoping for. The positives were that the room was really nice, modern and comfortable, and the staff in the foyer/reception were always friendly and welcoming. However, there were quite a few downsides. The staff at Coral, the pool restaurant/bar, generally didn’t seem interested in serving guests and came across as quite rude and negative. The food there was also massively overpriced. The burger was tasty, but at €28 it was hard to justify. The €10 soft-serve ice cream was nothing special, and the Caesar salad was particularly disappointing – it honestly looked like a €3 supermarket salad served on a plate. The main pool is far too small for the size of the hotel, so finding somewhere to sit was difficult most of the time. Room service is also incredibly expensive. The biggest issue was the noise. There’s a private rooftop pool club that plays very loud music, which we could hear clearly even though our room was nowhere near it. There are also nearby bars and clubs that play loud music most evenings, and during our stay there was a festival nearby with extremely loud live music on the Friday night. We could hardly use our balcony because of the noise and ended up playing rain sounds just to get to sleep. We knew the hotel was a little outside the centre of Barcelona, but the surrounding area wasn’t great. The marina restaurants weren’t anything special, and much of the surrounding area felt quite run down and derelict. Overall, this wasn’t a hotel we’d return to. If you’re looking for somewhere peaceful to relax or you’re travelling with family, I’d probably look elsewhere.

Reception staff not interested. Unhelpful. EUPHORIA SUITE Booked. Complained that air conditioning wasn’t cooling room. Was told it was fine. Still over 25 degrees. Room nicely finished but at over £600 per night you expect good service and things to be right. Usually stay at the W hotel in Barcelona but thought this looked lovely online. But will be going back to W next time

We have just returned from a four night break at SLS Barcelona. After reading some reviews we were a little apprehensive however we found them all unfounded. The hotel is around 20/25 minutes out of Barcelona. Firstly a 15 minute walk to the metro station which arrive every 5ish minutes. Then around a 10 minute journey to so main attractions. We bought 10 trip tickets which worked out great value and hopped on/off to sight see. Back to the hotel….. We had paid extra for a marina view and were on the 3rd floor, so can only comment on these rooms. Yes it’s next to some sort of treatment plant but from our room this made no difference, no noise, no view. The hotel itself was well presented, spotlessly clean and stylish. The room was exactly the same, well equipped and comfortable. We had breakfast which was stunning, everything you could want and more. The staff were friendly, including front of house, bar staff and breakfast staff, and they all couldn’t do enough for us. The downstairs pool area was clean, comfortable and we loved the bar area. It was quieter after 4pm which was perfect after a full day of sightseeing. The only area for improvement would be the main bar in reception closed at around 10pm…..we’d have loved to have had a drink on our return from a meal in the city. There are lots of comments regarding this hotel not being 5* however we couldn’t see anything that didn’t make it 5*!! Barcelona was amazing….you could stay a year and not see everything. We found it clean, welcoming and friendly. We have already decided to return to both Barcelona and the hotel. I would absolutely recommend.

The hotel itself is huge , cross between modern and old fashioned in a way. Its situated in the middle of some kind of wasteland area, and by the smell next to a sewage plant. There is a port of sorts but dont imagine Monaco or Puerto Bnus. Very little round the hotel, the walk to the beach is if anything a scary experience and like going back in time, nothing there. Considering the size of the hotel the general pool area is tiny no more than places for 5p people which are obviously all taken by 10am. There are then various seating areas but its hugely disappointing considering the size of the hotel. As far as food options we ate in the "Deluxe" restaurant which is actually a few tables spread around the lobby, you feel like waiting to check out while eating. The breakfast was very good , spacious and lots of choice. We ended up in this hotel as guests for a wedding but would i recommend it , no, if you want to be and feel like in Barcelona head for something else. It felt like a hotel very much living in the past.