The Grand Hotel Les Trois Rois

If this is a five star hotel, it should receive six! The staff, all of them were extremely friendly, most attentive and very professional! The location of this luxurious hotel is fantastic. Whoever was in charge of the decorating of the bar - it is unforgettable! The meals were excellent and the rooms were beautiful and we loved the heated bathroom floors. One night when we went out for dinner, I left my nightgown on the bed when and our rain coats were placed over the back of a chair. When we returned, my sleep shirt was arranged on the bed in the cutest fashion and our rain coats were hung on the doors. It's rare that I write a review but this hotel definitely needs to be recognized as one of the best!!

On the offchance we went to Les Trois Rois in Basel for a break during the visit of some friends and the welcome was outstanding. We were ushered to a wonderful spot in the lounge and ordered coffees/teas (a superb selection) and something sweet to revive us on a wet afternoon. The service was excellent and we all enjoyed this break from the weather outside at a very reasonable cost. Our thanks to everyone.

Excellent in every respect. Great location and service. Historic venue with modern comforts and conveniences. We will definitely return.

Returned here with pleasure. The staff is still charming and professional, rooms with character and elegant, attention to the details still there in this changing world. The breakfast exquisite and chic as well, the terrace and the bar closet to perfect. Watching a place keeping its quality and charm is always great.

I visited Hotel Les Trois Rois during Art Basel, expecting high standards of hospitality, safety, and professionalism. Instead, I encountered a deeply misogynistic and discriminatory attitude, particularly from the hotel security staff. This hotel is shockingly unfriendly towards women. Any man can make even the slightest comment about a woman—guest or visitor—and security will immediately side with the man without investigating or listening to the woman’s side of the story. It was alarming to witness such blind favoritism and bias. This kind of outdated, patriarchal behavior has no place in modern Switzerland, let alone in a hotel that markets itself as "luxury" and "world-class." The behavior I observed from staff was not just dismissive but completely unprofessional and unacceptable. As a woman, I did not feel safe, welcome, or respected. It felt like stepping into another era—one where a woman’s word meant nothing and male guests held all the power, no matter how inappropriate or unfounded their behavior was. If you value equality, dignity, and respectful treatment, I urge you to stay elsewhere. Art Basel brings international visitors who expect a cosmopolitan level of service. Les Trois Rois failed spectacularly on that front. This is not just a bad hotel experience—it's a shame for Swiss hospitality as a whole. Avoid this hotel if you're a woman traveling alone, with friends, or simply someone who believes in fair treatment.