The Bath Priory Hotel and Restaurant
Bath, England
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About the Hotel
Built in 1835 as a private home, The Bath Priory Hotel resides in row of 19th-century townhouses in a tranquil neighborhood in historic Bath, just over 100 miles west of London. This tastefully refurbished member of Small Luxury Hotels of the World boasts a beautiful Gothic façade, fine paintings and antiques, and fully restored Victorian kitchen garden, which supplies the celebrated onsite restaurant. Individually designed bedrooms and the private Lindenâ€(TM)s Villa make this country house-style hideaway complete.
Location
The Bath Priory Hotel and Restaurant
Weston Road
Bath, England
BA1 2XT
Nearest Airport: BRS
Features and Amenities
- Dining
- Private Dining
- On-Site Amenities
- Pool
- Nearby
- Historic Sites
Reviews for The Bath Priory Hotel and Restaurant
Appalling service
Appalling service. Other reviews say the opposit, so maybe we came on an off-week. But by no stretch of the imagination was this a luxury break. First class service is defined by attention to detasil, but there was none of that in our stay. Lost bottles of wine, 25 minute delays in providing a cup of coffee, miniscule food portions, spa treatments unavailable to name a few. Was this just a blip? I doubt it somehow.
dennis h
Terrible place . not fun watching rats as you eat
the worst place ever . tats running across the terrace when people are eating . poor service . refused first room as it was so bad . service terrible, food awful . lucky if it keeps a four star rating
Robbie G
Sophie’s pretty nails
I had a pedicure in the Spa here and left with the prettiest nails in Bath! Sophie was gentle and very professional but better than that she was a very special person and one who was a treat to meet.
Penny B
A Five-Star Hotel That Fails to Deliver
After more than five hours of driving from Brighton in 35°C heat, we finally arrived at this Relais & Châteaux property, which we had carefully chosen, largely because of its heated outdoor swimming pool. Our first surprise was a very unpleasant one: our 13-year-old daughter was immediately refused access to the pool because of an internal rule prohibiting children after 5:00 p.m. This restriction had never been mentioned at the time of booking. We had reserved two rooms for two nights, as well as a table at the restaurant. Is this really how guests are welcomed in a five-star hotel? Unfortunately, the disappointment did not end there. The hotel is simply not air-conditioned. In temperatures of 35°C, this is difficult to accept for a property of this standing and falls well below the level of comfort one would reasonably expect. Dinner on the terrace only reinforced our poor first impression. The food was disappointing and lacked refinement, while the service was slow, inattentive, and frankly mediocre. Overall, between the inflexible and unwelcoming attitude, the complete lack of transparency regarding the pool policy, the absence of air conditioning during a heatwave, and a restaurant that falls far short of the standards one expects, this experience was nowhere near what a Relais & Châteaux property should deliver. We left with the feeling that we had paid for a promise that was never fulfilled.
Dreamer02571145270 - Brussels, Belgium
A Relais & Châteaux in Name Only
This was one of the most disappointing luxury hotel experiences we have ever had. A Relais & Châteaux property should embody exceptional hospitality, warmth, and attention to detail. Unfortunately, this hotel delivered none of that. During several extremely hot days, our quiet, respectful 13-year-old daughter was not allowed to use the swimming pool together with her parents because of rigid, inflexible time slots for children. Rather than applying common sense or showing any understanding, the staff simply hid behind the rules. Even more absurdly, the hotel refused to provide pool towels to the parents, making families feel like second-class guests. The welcome was lukewarm at best. The staff lacked warmth and genuine hospitality, and interactions felt transactional rather than welcoming. The manager was perhaps the biggest disappointment. Instead of listening to guests or attempting to resolve concerns, they remained distant, dismissive, and completely uninterested in customer satisfaction. It felt as though guests were expected to adapt to the hotel, rather than the hotel making any effort to accommodate its guests. The property itself is also far from what you would expect at this price point. While the building may have historic charm, the rooms are old, uninspiring, and far from luxurious. Age and character are one thing; neglected interiors and an unwelcoming atmosphere are quite another. Luxury is not defined by a prestigious label alone. It is defined by hospitality, comfort, and making guests feel valued. Sadly, this hotel failed on all three counts. We left wondering how this property continues to carry the Relais & Châteaux name.
Natscho79
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