The Royal Crescent Hotel & Spa

We had a wonderful 3 night stay at the hotel and spa. Our room was the Classic and was not small - there was plenty of room and it was very comfortable. Decor in the room and everywhere is elegant and beautiful. The restaurant was excellent as was the spa. The spa pool area had a very cool vibe.

We stayed for two nights bed and breakfast in one of the heritage rooms. The room was very large with separate sofa, table and chairs, dressing table, and large tv. The room was very clean and we loved the chance to choose our own pillows me preferring a firmer pillow and my partner preferring softer ones, this made the experience more personal. The toiletries were high quality and smelled great! Our room overlooked the gardens which were welcoming and tranquil. We had a really peaceful experience and I enjoyed using the spar facilities which were included as part of the stay. I had a 90 minute massage which was really relaxing. The staff were very welcoming and could not do enough to help us. The hotel is located between the botanical gardens and the city centre and was close walking distance to all the action whilst being in a quiet and green location.

Arrived for afternoon tea which I treated a friend too. She finds standing around a bit tricky and we were kept waiting at the entrance for rather a long time before anyone greeted us and a further long time before being seated. Once seated the wait for being served was also fairly long, to the extent we were offered an apology for the wait. Staff seemed a little overwhelmed. The food and drink was lovely and the environment is also very nice. Reasonable price for a 5 star hotel too, just a shame the service let it down a bit. As a local resident I come for coffee in the bar regularly and the service there is always top notch so this was a little disappointing

Such a lovely hotel, well located and with beautiful rooms and friendly efficient staff. I was there as a returning customer on a retreat and once again the atmosphere and quality of the hotel really helped in making this retreat particularly special.

Went to Bath for the rugby, Bath v Saracens. Needed an hotel with parking and was able to book a slot to be sure there was no problem on arrival. Andrea was very helpful with this and other queries. We had a comfy room, perhaps a bit dated, but clean and good selections on the tea tray. We dined the first night and the meal was tasty and well presented. Charming staff, at breakfast too where there was a delicious buffet choice. Wouldn’t hesitate to recommend this hotel, most especially the friendly staff. The bar had a lot of people there and a great atmosphere. Would stay again when we next came to Bath.