The Royal Crescent Hotel & Spa

Had an amazing weekend stay at this historical but very up to date hotel, with beautiful creative food to match. Would highly recommend all the team were excellent and always on hand if anything needed. Valet parking available making it a great start Will be back soon

Royal crescent is a beautiful location itself, sun was shining we loved our weekend in bath - the hotel however was overpriced and average. On arrival room wasn’t ready so went to garden for some drinks in the sunshine - we were ignored for 20 minutes whilst staff bustled past us avoiding eye contact. I had to get up and go into the bar and ask for service - not a good start for a five star hotel. Room itself was wonderful bed is comfy bathrooms very small but all amenities, turndown was a lovely touch. Spa was very disappointing had a massage in a bright room no blinds on windows and massage substandard - the spa area itself had no Loungers - these were outside however had no cushions on them when we were shown to the garden so didn’t stay long. I also didn’t appreciate that on arrival to the spa front desk there was a TV screen showing people in the pool. Hot tub or seating area I found it quite invasive and made me uncomfortable whilst using the facilities and I felt that I was being watched by anyone standing around the desk. Had a drink on the second night in the bar no atmosphere and took so long to make the drink wish I hadn’t of bothered. Checkout they added a discretionary fee to my bill which they removed when questioned on what it was for. Would not return

I attended the spa a week ahead of my due date and had the most unbelievable full body treatment arranged by Hannah the spa manager (the therapist’s name is Mya). She took such good care of me I felt truly relaxed and was sad to leave when it ended. We then decided to have the most delicious afternoon tea in the beautiful garden with our dog. The day was absolutely perfect and we will certainly be back with our little baby.

This is truly a beautiful hotel, in gorgeous grounds and in an iconic location. Peaceful and calm during our stay yet close to the centre of Bath. Communications from Katie during my husband’s process of reservation was timely and very professional. It was a total surprise to me that we were staying and we were delighted to be offered an upgrade. Our room was fantastic. Located at the rear of the hotel, accessed through the grounds. Cleanliness was first rate and comfort within the room was excellent. We had booked afternoon tea as part of our two night package which was a little underwhelming - not too many savouries really. We also felt that the attention from the staff was a little lacking in warmth and not particularly attentive considering the hotel didn’t seem to be overly busy at this time. My husband and I both had a spa treatment which was excellent and we also used the pool which was very nice. We did have a drink in the bar one evening and again, the service was professional but a little cold - similarly at breakfast. Not too much small talk and not too many smiles. Maybe that’s how guests prefer it although we do feel it is nice to be checked upon during service. Overall a special hotel in a special location - just scored down slightly by our own views on the restaurant and bar service.

We came here for afternoon tea. The food was exquisite! The sandwiches were delightful and were replenished as a complimentary gesture, and the cakes were absolutely delightful. You were able to try as many teas as you wanted each with a unique flavour. All the staff we interacted with were friendly and approachable. A lovely afternoon tea was enjoyed by us both.