Park Hyatt Beaver Creek Resort & Spa

I am a globalist with Hyatt and I booked a suite, did not upgrade to one, nor was an upgrade offered. The suite I booked looked nothing like the pictures. The room was incredibly dark. The room and "balcony" was on a bit of a corner and there was a giant post that blocked out light and made the view non-existent. The bathroom had hair in the sink and the shower. The room was literally nothing like the pictures as this suite was on a strange corner so the room itself was oddly shaped as a result. The hotel was at 65% capacity and despite actually booking/paying for the suite instead of upgrading I was still given what had to be their worst room. Typically globalist status is really valuable at Hyatt and they take care of their top tier folks better than marriott or hilton but this property clearly does not subscribe to that ethos. I have stayed at multiple Park Hyatt properties around the world and this is nothing like those.

Amazing experience. Such a lovely facility with some of the best food and staff. Lots of added activities our kids could participate in.

Beaver Creek is a charming little village that offers numerous amenities from great dining to breath taking views to immersions in nature to a variety of the arts and to a pace that entices you to enjoy the overall experience. The Park Hyatt is a beautiful hotel that perfectly fits this community. It is very well run with the guest experience obviously being its highest priority. The hotel and rooms are clean, well appointed, well serviced and modern. (And everything works!) The hotel also offers a wide variety of services and amenities. The staff are wonderfully customer centric and very approachable for any need or question or opportunity to help. The views are also spectacular. The food offerings are creative and delicious. SPECIAL NOTE - we were there during the Cyclosporiasis outbreak. Though Colorado is not one of the states that was seriously impacted, I quickly learned that the kitchen was taking any and all measures to insure that the food that was served was safe. I was impressed! Finally, as I like to do, I met the hotel GM. Edan is a smart, experienced and caring man who clearly has the hotel and staff operating in a professional, harmonious and customer centric manner. I was impressed. My wife and I have become annual guests and already look forward to our next visit.

Overall the resort is beautiful and well maintained. The rooms are nice and clean and we're also well maintained. I was very dissatisfied by the quality of the food as well as the cost for the mediocre experience. I also was surprised at the cost of the spa services. My spa experience was quite lovely but I have had the same level of spa experience in other places for much less cost.

Gorgeous hotel in a beautiful location! We could not have wanted anything more. Our room was perfect overlooking the pool and mountain. Buffet breakfast was great as were the drinks in the bar. We spent an afternoon at the pool after hiking and the pool area was wonderful as was the young lady in the poolhouse! We loved everything about our hotel and Beaver Creek Village!