Beijing Hotel NUO

As another review post mentions, the location of this hotel on Google Maps is wrong. This hotel is right next to 北京飯店, directly in front of a subway station exit on East Chang’an Ave. The location is super convenient relative to the subway system. We stayed in one of the 2 queen bed suite that is NOT the latest updated ones. While the space is still big it is definitely NOT 5 star hotel quality. We had the following issues during our stay: (1) There is no individual temperature control in the rooms. The initial suite we were given (7608) was way too warm (80F/25C) with no way to cool it down. The staff offered a fan but it was insufficient. It was extremely frustrating trying to tell the staff about the problem and they seem only able to offer a fan and no other solution. We ended up getting a room change to 7601 where is was much cooler. 7608 was definitely defective. (2) The shower, when starting, would occasionally run cold for like 3min before hot water kicked in (3) There was a cockroach that showed up in the room one night. I included a photo. Given the hotel is charging 5 star prices ($150 US per night before service charge and taxes). This was all very disappointing.

We stayed in an Elite Classic room and were very pleased. The rooms are spacious and well appointed. They have everything you could need including robes, slippers, coffee & tea and a full amenity kit. We took average of the complimentary appetizers and drinks in the lobby bar. The location is great, within walking distance of Forbidden City and a walking street with loads of restaurants and shops. The staff were friendly and accommodating. Would recommend for a central stay in Beijing.

Beautiful hotel. Great staff. We would have liked to have some milk for our tea left in the room. But this is a very small gripe on my part.

Very centrally located, in walking distance to Tiananmen Square and Forbidden City. High standard of rooms - I have stayed at the new extension of the hotel. Beautiful rooms, very spacious and clean. Huge and delicious international breakfast buffet.

From the moment we booked, Nuo Hotel Beijing delivered an exceptional level of service. Gavin, the Rooms Division Manager, reached out even before our arrival to confirm preferences, arrange our room, and answer every question with impressive professionalism. On check-in day, Gavin personally welcomed us in the lobby and, together with the lovely Ms. Kseniia, escorted us to our room. Kseniia’s warm introduction to the hotel’s features and thoughtful explanations of in-room amenities made us feel instantly at home. The concierge team deserves equal praise. Whether it was directions, dining recommendations, or arranging transport, their prompt, knowledgeable assistance added genuine value to our visit and allowed us to explore Beijing with ease. Elegant surroundings, immaculate rooms, and attentive staff—Nuo Hotel Beijing exceeded our highest expectations. Special thanks again to Gavin, Ms. Kseniia, and the entire concierge team for turning a great stay into a truly memorable one. Highly recommended!