Conrad Beijing

We stayed for 3 nights for an extended weekend, eating our way through the city. Besides being reasonably-priced, the location was also very convenient as it's close to Sanlitun, and we ened up walking to two of the restaurants we were dining at. As anyone familiar with Beijing traffic knows, any time you can avoid getting into a car or taxi is a win. The hotel isn't as new as some other big international brands, but the room was very spacious. There's a nice walk-in closet right inside the door, with a reasonably-sized built-in luggage rack. The work desk was also just inside the door opposite the closet. The bathroom was also very spacious, with a bath tub by the window. The familiar Conrad rubber duckie brought a smile to my face. The shower had a good design for proper drainage, but it's clear that the block in the center has been worn down so that water now gathers in the middle. The adjustable shower design needs to be pointed in the right direction, or else water can come through the shower door and really soak up the mat just outside. Double vanities are nice. It's nice to see some newer touches such as USB-C outlets next to the bedside, along with an alarm clock with an integrated Qi charging port. The big let down was the hotel Wifi. It kept cutting out and we would have to re-connect manually from our devices. Overall this was a very nice stay for us. We didn't use the facilities much, but it was a comfortable refuge for a few days. We would look to come back.

Loved staying here - great beds + pillow menu with an amazing view + great shower quality. Especially the SPA is amazing - one of the best massages of my life (i chose the lymphatic massage). The pool and gym are also amazing.

We were pleased with several aspects of our stay, especially the early check-in around 9:30 AM, which was very helpful. We would also like to express our sincere appreciation to the valet team for assisting with our luggage — the team was attentive and supportive. The hotel kindly arranged for bed decoration with petals to celebrate my wife’s birthday, and we truly appreciated this thoughtful gesture. We also received a small gift for our son’s birthday, which made the stay more special for our family. As a Diamond member, I usually look forward to a warm welcome gesture such as a fruit basket, a welcome note, or a Conrad bear. I understand that the early check-in might have made this more challenging, but it would have been a lovely touch. However, we did notice that the carpet and tiles made stains quite visible around the room, particularly in the shower area and around the doors. This was a bit unexpected for a luxury brand and slightly affected the overall impression of the room. Overall, we appreciated the efforts made by the team, especially for the birthday celebrations, and hope these small improvements can enhance the guest experience even further.

To name one thing that stands out is the well-trained staff who were helpful and flexible in catering for our needs. We travleled with our parents who were over 70 and we naturally wanted neighbouring rooms. When they could only offer rooms on separate floors we were thrown a bit off-guard, but the young lady made flexible arrangements which turned out to be the perfect solution. Also one day when my parents mistakenly hit the "do not disturb" button going out, naturally we came back to see a room unmade. Then we remembered the housekeeping lady who met us at the lift lobby asking if we needed towels or the like. At that time we were a bit baffled to see her (not showing up any other day) and asking questions like that, but then within minutes we saw why. They were a great team.

Hotel Room is warm during the afternoon if your window face the sun. Other than the temperature, the room is great. The free breakfast was okay, the items off the menu were great but only a small selection. The restaurants in the afternoon and night are great, our server Anna was great. Also considering the area nearby doesn't have much selection in restaurants. The shopping mall nearby are super crowed on the weekends (50 mins wait) Super Nice park across the street (cross with the overhead pass bridge)